:
The employee shall receive, greet, and direct patients,
visitors, and hospital personnel and provide accurate
responses in a friendly, courteous, and concerned
manner. The employee shall interact and communicate with
clinical staff, patients, and families in a friendly,
courteous, and concerned manner.
The employee shall fax, copy, scan, print, and type
documents to complete daily tasks listed with this
contract and the Military Treatment Facility’s Standard
Operating Procedure.
The employee shall utilize the Composite Healthcare
System (CHCS), the Armed Forces Health Longitudinal
Technology Applications (AHLTA) and various other
software databases in support of patient care and to
meet administrative requirements.
The employee shall locate/retrieve medical records and
copy documents required by staff, patients, and for
reports.
The employee shall maintain a filing system for medical
documents and reports in accordance with the Military
Treatment Facility’s Standard Operating Procedure.
Specific Duties for Branch Health Clinic (BHC) Parris
Island SMART Clinic
The employee shall register patients using CHCS, AHLTA,
DEERS, and Relay Health Databases approximately 20 times
per day.
The employee shall log all patients into appropriate
patient log approximately 100 times per day.
The employee shall enter and verify orders for ancillary
services (i.e. laboratory, x-ray) approximately 25 times
per day, following technical direction by clinical
staff.
The employee shall assist in delivery of laboratory
specimens to laboratory staff on a daily basis.
The employee shall answer telephone calls and direct
inquiries to appropriate staff members using appropriate
telephone etiquette approximately 50 times per day.
The employee shall maintain a filing system for medical
documents and reports in accordance with MTF SOP.
Other duties as assigned by supervisor
Physical Requirements
*
- Must be able to lift up to 25 pounds.
* - Sit or Stand throughout a regular work day.
* - Ability to work on computer for long periods.
Special Job Facts
*
- Ability to work under deadline pressure, handle
stress and deliver professional results.
* - Long hours and weekends may be required to meet
deliverables.
Work Environment
Maintains all work spaces and in a clean and organized
manner.
Work Hours
The employee shall be required to provide eight hours of
continuous support anywhere between the hours of
0600-1800 Monday through Friday, except Federal
Holidays.
Job Requirements
:
Education and/or Experience
High School Diploma or GED certificate.
One year of experience providing medical administrative
support services.
Ability to work with people and work under pressure.
Qualifications and Requirements:
Proficient using Microsoft Office applications and
minimum typing speed of 30 words per minute (wpm).
Be a U.S. Citizen
Safety:
Ensuring adherence to all company safety rules and
Standard Operating Procedures in area of responsibility
Participates in maintaining safe work environment by
sharing and participating in all safety related
meetings, training, etc.
Ethics and Compliance:
All employees must adhere to the Cape Fox Corporation
Ethics and Compliance policy and promote a culture that
is conducive to Ethical conduct and compliance. Any
suspicious activity or behavior must be reported to a
manager, Ethics Officer of Cape Fox Corporation or
Ethics Hotline: https://capefoxcorp.alertline.com.
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