Do you want to play a significant role in the shift to “Cloud First”? Do you have an obsession for customers and ensuring they have a good experience with our technology? Do you have an ability to quickly understand complex programs, services and offerings and a knack for simplifying and clearly communicating the details to multiple audiences? If so, come join the Azure Business Operations team as the Content and Communications Program Manager. We are looking for a highly driven, aspiring individual who is ready to grow their career within the rapidly growing Cloud business.
As the Content and Communications PM on the Enterprise Business Operations team, you will become a subject matter expert in everything Azure. You will have responsibility for all content as it relates to enterprise business models, service offerings, service metering, promotions and pricing. This will include content in outbound communications to our key Enterprise Agreement customers and Partners as well as content published on the Azure Enterprise Portal and to our internal licensing, operations and sales teams.
Come help us to transform to be the dominant leader in this market.
KEY ACCOUNTABILITIES:
Deliver training content for internal operations and sales teams
Deliver enterprise portal release communications
Review and approve pricing in global Azure communications
Own customer messaging on the Azure Enterprise Portal including notification content
Create and manage training materials, help files and feature documentation
Manage ad hoc communications with regard to customer specific or global issues
Ensure Enterprise content lands appropriately on www.azure.com http://www.azure.com>
KEY QUALIFICATIONS:
Strong verbal and written communication skills
Highly organized, with great attention to ensure required details are not overlooked
Results and action oriented - makes sure the job gets done on time
Strong leadership skills with proven ability deliver results without direct influence
Strong qualitative data analysis skills
KEY LEADERSHIP/PERSONAL ATTRIBUTES/INTERPERSONAL SKILLS:
Strong multi-tasking aptitude in order to manage multiple issues/projects in a fast-paced environment
Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization.
Seize opportunities by having a passion for the customer and drive for value creation
Relationship building skills, maturity, high degree of self-confidence
Customer focus and ability to gather impressions and incorporate feedback
Strong cross-group communication, collaboration, negotiation, and leadership skills
Reliable and responsible
The candidate must also have:
A Bachelor’s degree in Communications, Marketing, Business, or closely related field
5+ years of relevant business experience
Additional Preferred Qualifications:
Prior Microsoft experience
MBA
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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