The Account Executive is responsible for managing business development, account development, customer satisfaction, client relationships, and overall account strategies. The goal of the Account Executive is to help drive the overall services relationship forward and drive product penetration and consulting services revenue in customer engagements. Managing executive relationships and negotiating high risk situations will be an everyday challenge in this position.
As an Account Executive, you will propose, manage and execute on customer contracts in order to achieve your revenue and business goals. To achieve these goals successfully, you will make decisions regarding the development and maintenance of client and partner relationships, work closely with the sales account teams in order to create and deliver a successful services sales strategy and leverage service offerings to address customer business needs. In order to understand the client business objectives and deliver services engagements, you will interface intimately with the client at all levels of the organization. In addition, you will actively participate in and lead account strategy and planning sessions with local and virtual Microsoft teams, which will include individuals from legal, sales, product development, product support and our partners. You will deliver regular sales forecasts and customer feedback on trends, opportunities and challenges in order to benchmark and forecast your business.
Qualifications and Job Criteria:
An Account Executive must have superior, expert business development and business management skills. They should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is essential and strong services business knowledge is required. This individual must be able to understand and articulate Microsoft strategy and vision to a variety of audiences. Knowledge of Enterprise Services Frameworks is preferred.
The ideal candidate will have a minimum of 10 years or more working experience in either consulting sales, client/project management, high-end professional services business development/delivery OR relevant management combined with a BA/BS degree or equivalent work experience. This position will be located in the Pacific Northwest or NORCAL region.
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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