SEPTA is the largest transit system in Pennsylvania and 6th largest in the nation operating a multi-modal Bus, Subway, Trolley, Trackless Trolley, Regional Rail, and Paratransit network serving a 2200 square mile region across Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties and select destinations in New Jersey and the State of Delaware. With a workforce of some 9200 employees, SEPTA ranks among the largest employers in the Delaware Valley. Our dedicated team works to deliver consistent, reliable, and safe transportation services for the more than 334 million customers who ride each year. At this time SEPTA is recruiting for Customer Service Agents in its Customer Service Department. The successful candidates will work in customer service commuter offices at various locations throughout the service area and provide accurate service information for the five county area served by SEPTA and respond to system inquiries in a courteous, professional and timely manner. Successful candidates must pass a pre-employment test, consisting of a math test, Customer Service, and Data Entry. Passing these tests are required for an interview. The successful candidate must possess a high school diploma or GED with five (5) years’ experience working in a customer service environment. Customer Service experience must include interacting directly with customers, providing service and resolving customer concerns. Excellent oral and written communication skills required, along with the ability to use personal computer and to read and understand maps and printed schedules, which is vital in dispensing route information to our customers. |
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SEPTA: Ahead of the Pack
As the nation’s sixth-largest public transportation system, SEPTA’s buses, subways, commuter rail, trolleys and…
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