Organization: KonTerra Group
Country: United States of America
Closing date: 15 Oct 2015
The KonTerra Group – Who Are We?
The KonTerra Group exists to support the health and effectiveness of organizations and their people. We believe healthy and effective organizations are built on three core pillars
● Clarity of purpose, direction, roles and responsibilities
● Resilience of individuals and teams to embrace challenges and thrive in stressful situations — and an environment of continual
● Learning to ensure ongoing individual and collective growth.
The KonTerra Group is a leading provider of resilience and staff support services to the international humanitarian aid community. It is comprised of experienced, seasoned consultants who are passionate about what we do and serving our clients.
The KonTerra Group is a sub-contractor on a GSA Schedule for the provision of employee resilience services for the US Agency for International Development (USAID). The Employee Resilience Program (ERP) manages a Staff Care Service Center and provides confidential support to the Agency’s entire workforce personally and professionally, domestic and international, with a range of confidential individual, managerial, organizational and administrative services. It provides confidential face-to-face, telephonic and online assistance, referrals and support, while having an accessible physical location in Washington and a global affiliated network of providers to address service referral needs worldwide. The ERP component focuses on building individual, supervisory and organizational resilience; facilitating individual and organizations in coping and recovering from high threat, emergencies and disasters; profound life changing events; severe and/or chronic stress; post-traumatic stress disorder; etc.
The Job – What Is it?
This full-time position will direct the training for the Employee Resilience Program and the Staff Care Service Center. This position will also participate in activities related to the execution of the Staff Care Program. This position is a core member of the Staff Care Service Center team. It is estimated that training results would represent not less than 75% of the incumbent’s portfolio and Staff Care Service Center operational results would represent not more than 25% of the incumbent’s portfolio.
Results
- Training
● Lead the planning, developing, and delivering of training activities for the ERP project. This includes:
○ Developing necessary work plans, budgets and scopes of work for the design and delivery of training opportunities
○ Overseeing the development of training curriculum design
○ Contributing subject matter expertise to training curriculum.
○ Leading consulting team(s) as necessary to achieve training results
○ Fielding training requests, coordinate with the Chief of Staff on assigning service providers to training assignments and work with the Center staff and consultants as needed to schedule and deliver training opportunities
● Maintain timely, accurate records of training activities
● Provide reporting, monitoring and evaluation data on training and knowledge transfer activities as required by the project
- Staff Care Service Center Operations
● Participate in promotional and outreach activities to educate USAID employees and family members about the Staff Care Program, Staff Care Service Center and how to access the Program services. This may include events such as tours, Staff Care Program presentations, brown bags, webinars, open house activities,etc
● Participate in established Service Center process for critical incident response and management
● Participate in established Service Center process for supporting evacuations
● As a core member of the Staff Care Service Center Team, will participate in other activities related to Service Center Operations
Compensation Package We offer competitive compensation, commensurate with qualifications and experience.
How to apply:
The position is available as of October 1, 2015. We are interested in filling the position in a timely manner. If you are interested in joining our team and this project, please send a resume/vitae and a compelling letter of interest to Kathleen Gaines, USAID Staff Care Service Center Chief of Staff (kgaines@usaidstaffcarecenter.net).
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