WHAT DOES A CLERK DO? Clerks work in various functional areas within the IRS, therefore your specific duties may vary according to assignments. As a Clerk you will perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, filing tax returns and related correspondence; receive, open, sort and distribute both incoming and outgoing mail; and screen documents, forms, and letters addressed or routed to various offices.
WHAT IS THE WAGE & INVESTMENT DIVISION: The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
Positions are located in the Wage & Investment Division, Customer Assistance Relationship and Education (CARE)/ Media & Publications, Distribution, National Distribution Center in Bloomington, IL.
An intermittent employee works a schedule that may have irregular number of hours and days for which there is no pre-arranged scheduled tour of duty. Hours may be changed by management to meet workload demands.
TRAVEL REQUIRED
RELOCATION AUTHORIZED
KEY REQUIREMENTS
- Please refer to “Conditions of Employment.”
- Click “Print Preview” to review the entire announcement before applying.
DUTIES: Back to top
As a Clerk, you will:
- Perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, and filing tax returns and
related correspondence. - Receive, open, sort and distribute both incoming and outgoing mail.
- Screen documents, forms, and letters addressed or routed to various offices.
- Review and process outgoing mail. Maintain appropriate records and/or logs for tracking and reconciliation purposes.
- Conduct searches and other follow up action on delayed shipments.
- Examine file materials to identify primary subject matter and assign proper classification.
- Locate and withdraw file material or information from records to meet the needs of users.
- Periodically review filed material in the light of ongoing programs or special projects.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
QUALIFICATIONS REQUIRED: Back to top
You must meet the following requirements by the closing date of this announcement:
Applicants must be at least 18 years of age or older, or at least 16 years of age or older, and meet one of the following: (1) have graduated from high school or have a certificate equivalent to graduating from high school; (2) have completed a formal vocational training program; or (3) have a statement from school authorities agreeing with the decision to pursue employment rather than continuing your education.
BASIC REQUIREMENTS GS-4 LEVEL: One (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS-03) in the Federal government. General experience – Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school. OR A combination of education and experience equivalent to that described above.
– The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-time work is considered on a prorated basis.
– To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Please note the following:
Work requires some physical exertion such as long periods of standing; occasional bending and/or reaching, carrying of moderately heavy items, lifting, or stooping to handle mail and/or to search for materials in files.
HOW YOU WILL BE EVALUATED:
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating : Your application will be evaluated in the following areas: Reading, Listening, Conscientiousness, Interpersonal Skills, Flexibility, Teamwork and Customer Service . Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans’ preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral : If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) , you must receive a rating of category B or better to be rated as “well qualified” to receive special selection priority.
To preview questions please click here .
BENEFITS: Back to top
You can review our benefits at:
https://careerconnector.jobs.treas.gov/cc/irs/vacancy/preview!benefits.hms?orgId=2&jnum=129231
OTHER INFORMATION:
- We may select from this announcement or any other source to fill one or more vacancies.
- NOT eligible for health benefits.
- Tour of Duty: Monday – Friday between the hours of 8:00 a.m. -5:30 p.m. All hours may be changed by management to meet workload demands.
- This is a bargaining unit position.
CONDITIONS OF EMPLOYMENT:
– A 1-year probationary period is required.
– Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
– Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
– If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
– Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
– Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
– Undergo an income tax verification.
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