Administrative Assistant/Receptionist - Daymark Recovery Services - Henderson, NC


*Daymark Recovery Services is hiring for an Administrative Assistant to run a busy front desk.
*


Essential Duties and Responsibilities :
20%
Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
20%
Schedules appointments, prepares records for the daily appointments
20%
Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
20%
May file, release and copy protected healthcare information
20%
Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.


Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.


Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.


Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  • Highly motivated and resilient professional

  • Demonstrated leadership and supervisory experience

  • Some knowledge of or willing to learn clinical practice models

  • Demonstrated ability to understand economic, business and operational factors

  • Strong critical-thinking/problem-solving skills

  • Proven conflict management/resolution skills

  • High professional ethics and standards

  • Strong team player and team building skills; ability to collaborate with all levels and areas

  • Strong presentation skills

  • Ability to effectively and positively influence and persuade

Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.


Language Skills: Must be able to effectively communicate well verbally and in writing.


Mathematical Skills: Basic math


Certificates, License, Registration: None required.


Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment: Generally pleasant office conditions. May on occasion drive to locations outside county for trainings or meetings. While driving may be exposed to various weather conditions.


OSHA Category: Duties involve no exposure to blood, body fluids, or tissues, but employment may require performing unplanned Category I procedures. All category I employees are offered the opportunity to receive the Engerix Hepatitis B vaccination series.


Other: This description is intended to describe the essential job functions, the general supplement functions and the essential requirement for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirement of the position. Other functions may be assigned, and management retains the right to add or change the duties at any time.


Job Type: Full-time


Required education:


  • High school or equivalent


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