Compliance Service Engineer II

Come join the Microsoft Dynamics Compliance Program and become engaged with the fast moving and expanding world of cloud services.   The Dynamics Compliance Program supports multiple services including Microsoft CRM Online, Microsoft Dynamics Marketing and many other services.   In this role you will be involved in governance, risk and compliance initiatives across the services working with teams on an international level.

You’ll work with subject matter experts (SMEs) from multiple services to help define and deliver on the compliance needs required to operate our Online service. You will also have direct impact on the customer in this role by working to tell the compliance story of our services in sales pursuits. This includes creating and managing internal and external resources to help educate our customers and sellers on our world class compliance stack.   You will be involved in reviewing product and service capabilities to help guide the team in ways to achieve and sustain compliance status with different standards/certifications. The position also has multiple opportunities to work with teams outside of Dynamics and Microsoft, this includes Internal/External auditors, Other Services groups (O365 and Azure) and corporate teams such as OSSC, TWC and LCA.

The Ideal Candidate  

A successful candidate will have strong technology, communication and project management skills that will enable you to work with multiple organizations in completing projects independently.   You will also work with a team of other compliance and security individuals to drive to a common goal of a world class governance, risk and compliance organization for the Dynamics organization.

Excellent communication is paramount for this role. You will be managing both internal and external communications and educating people about what the Dynamics compliance plan offers.   This can include white papers, RFP (request for proposal) guides, keeping communications (web sites and status updates) current and developing PowerPoints to help deliver our message.

You will also work with multiple services and apply your compliance expertise to help teams put in place and maintain appropriate controls in order to meet compliance and security requirements. This includes helping teams identify and remediate gaps and evaluating controls as they apply to the individual services. This will also include managing both internal and external audits to keep our current certifications and accreditations.

Basic Qualifications:

3 + years of Security and/or Compliance Program experience (Internal or External Audit)

A BS/BA in Information Systems, Business or related field or the equivalent experience

Other Qualifications:

Familiarity with security compliance and regulatory frameworks- examples: ISO27001, PCI DSS, FedRAMP, Privacy, FISMA, NIST, CFR 42 (HIPPA) etc.

Strong project management skills for managing multiple concurrent deliverables/audits/certifications

Excellent communication skills and the ability to clearly articulate requirements to executives and to control owners

A passion for communicating with end user, Customer, Partner, and Field communities

The ability to work both independently and in a multi-disciplinary team environment

A solid track record of achieving success through teamwork and collaboration, influencing without authority, resolving conflict, and measuring results.

CISA, CISSP and other compliance/security related certifications are a plus

Microsoft is an equal opportunity employer.   All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.


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