Sr IT Service Engineer

Do you have a passion for security and excited about impacting some of the largest and most complex infrastructure security challenges Microsoft is involved with today?   If the answer is yes, you may be a candidate to join the ACE Team.  

The ACE (Assessment, Consulting & Engineering) team is the assessment and advisory services arm of Microsoft’s Information Security & Risk Management organization.   Our team is a dynamic organization chartered with providing security assessment services to both Microsoft and to Microsoft’s enterprise and public sector customers to help effectively manage security risks.   As a part of our charter, we are tasked with sharing and showcasing with external customers how Microsoft manages risks as well as to learn and bring back best practices from Microsoft’s customers to benefit Microsoft’s own risk management needs.  

The successful candidate for the IT Service Engineer role will engage in a consulting role with both internal clients and Microsoft’s enterprise customers to assess, develop and architect Microsoft-based infrastructure security solutions.   A thorough understanding of Microsoft and networking technologies, and experience deploying complex enterprise security solutions is expected for the ideal candidate.  

SR IT Service Engineer responsibilities:

Lead and architect comprehensive security solutions for Microsoft

Drive cross-organization engagements with senior-level engineering and program management staff

Govern and drive the change management process for Secure Architecture and Designs

Deliver overall secure architecture documentation and service delivery implementation models

Develop and assess for the security of technical infrastructure security solutions, including the design and architecture of enterprise networks.

Follow all Microsoft service delivery methodology for engagements for relevant offerings, including: adherence to delivery process, quality assurance, time tracking, and customer satisfaction

Accept and lead complex assignments with extensive organizational impact

Anticipate and respond to emerging threats with innovative security solutions

Influence and drive security solutions across organizational boundaries

Must be able to work autonomously as well as in team environments, often in stressful, high impact situations

Requirements/Qualifications and Previous Work and Related Experience (including educational requirements):

Knowledge of TCP/IP, Kerberos, PKI, Active Directory, Networking, threat-modeling in the enterprise environment is required

Excellent written, verbal and presentation skills are required

Exceptional analytical and organizational skills are essential and required

10+ years work experience in an Information Security organization or Information Security Consultancy

Extensive knowledge of ISO 27001/27002 standards and related assessment methodologies

CISSP, SANS certifications, Microsoft technology certifications and other security certifications are desired

Familiarity with global privacy regulations and compliance methods

Sound program management, analysis, problem resolution, team building, judgment and decision making skills

Microsoft Office skills at an advanced user level

This position may require travel

Microsoft is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.


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