Reproduction Systems Operator I - City of Jacksonville, FL - Florida

This is administrative support work in the operation of computers and peripheral equipment. The work requires knowledge of the operation of computers, publishing systems, copiers and peripheral equipment that is usually gained through specialized training or on-the-job experience. Contacts require basic courtesy, tact, and effectiveness in dealing with others and include contacts to request or provide information, ask questions, or obtain clarification. The work is semi-routine in that tasks are covered by procedures or precedents and although patterned, the more complex assignments require choice from among somewhat differing procedures. Work is performed in a computer operations and copy center environment where there are some risks and hazards associated with operating equipment and exposure to chemicals, but they are known, predictable and controllable. Work schedule may include various shifts and weekends. Operates standard reproduction equipment such as printers, presses, binders, and computers using various publishing software. The physical demands include operating assigned equipment, stooping and bending, and occasionally lifting objects weighing up to 50 lbs. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted latitude to set own priorities subject to superior’s approval. Examples of Work: Operates computers and peripheral equipment to process and reproduce data according to operating instructions. Observes peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage and takes corrective action. Observes materials printed for defects, such as creases and tears. Cleans and supplies equipment with paper, ink, film and other materials. Notifies supervisor of errors or equipment stoppage. Trains and provides guidance to new workers in completing work assignments. Uses a publishing system to download work orders received on the network and scans work orders received in hard copy. Collates, cuts, punches, binds, assembles, packages, boxes, labels completed assignments, routes or delivers to proper destination, or notifies customer of completed assignments. Receives and stores required supplies and materials and loads equipment with materials. Maintains production records such as time charged for services rendered, materials used, problems resulting in down time, and prepares related forms and reports. Provides guidance to customers in completing required forms and documents and to computer users encountering problems. Operates mailroom equipment as necessary. Demonstrates proficiency in the City of Jacksonville Core Competencies. Performs related work as required. Knowledge, Skills and Abilities: Knowledge of procedures used in operating computers and peripheral equipment. Ability to operate computers and peripheral equipment. Ability to observe, monitor, detect, correct and/or report various computer hardware, software, peripheral equipment, and network problems. Ability to prepare forms and reports. Ability to train others in proper operational procedures. Ability to read and follow written and oral instructions. Ability to communicate effectively. Ability to perform routine equipment cleaning and maintenance tasks. Ability to lift objects weighing up to 50 lbs. Open Requirements/Supplemental Information: A two year combination of education, training and experience in the operation of computers and peripheral equipment within a reproduction systems operations environment. ONLINE APPLICATION REQUIRED. Apply at www.coj.net . If basing your qualifications on education, a copy of your college transcript may be required. If claiming veteran’s preference you must attach the correct DD-214 (Form 4) for consideration. The application system works best with Google Chrome web browser. Please try to apply using this browser. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also check your application status at any time by logging into your account.

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