Office Associate I (Cumberland) job - Dept of Social Services - Local - Cumberland, VA



This position performs general office work that follows well defined methods and procedures. Employees work in a variety of environments and may work individually or in combination with other employees. Employees are responsible for performing the basic office support duties following the Local DSS office’s administrative policies, practices, and procedures and working under close supervision. Answers phones and routes calls to appropriate staff; greets visitors, routes individuals to appropriate staff; sorts and files alphabetically, numerically, or by other established method; maintains and purges files and other records; copies and distributes documents; opens, sorts, date-stamps and distributes mail; types correspondence, memos, reports and or forms from written source documents; updates manual or other publications; and uses computers and office equipment in performance of typical duties.

Minimum Qualifications

Working knowledge of: spelling, grammar, punctuation; basic arithmetic; and typical office software. Some knowledge of: office etiquette, office methods and procedures. Skill in: operating office machines including personal computers. Basic keyboarding skill is required. Demonstrated ability to: work well with others; perform basic mathematics, follow oral and written instructions; communicate effectively both orally and in writing, and perform a variety of office support tasks; read, write legibly and listen; follow instructions; file alphabetically and numerically; and work well with co-workers and public. High school diploma supplemented with basic clerical experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.


Preferred Qualifications


Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.





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