Working
in Operations at UnitedHealth Group is one of the toughest and most
fulfilling ways to help people, including yourself. We offer the latest
tools, most intensive training program in the industry and nearly
limitless opportunities for advancement. Join us and start doing your
life’s best work .
If it sounds too good to be true, consider this: Through our family of businesses and a lot of
inspired individuals, we’re building a high-performance structure that works better for more
people in more ways.
Primary Responsibilities:
Loading new member or group data into the enrollment database & update the database with changes
Responding to member eligibility or group questions & verify enrollment status
Working with various types of member correspondence
Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
Inventory control of member and group transactions
Working with underwriters and brokers and do the full enrollment process from inquiries to quotes
Work is frequently completed without established procedures
Works independently
May act as a resource for others
May coordinate others activities Requirements:
High School Diploma /GED or 10+ years of equivalent working experience
2+ years of experience in an office setting using the telephone and computer as the primary instruments to perform job duties
Moderate proficiency with Windows PC applications, this includes the ability to learn new and complex computer system
applications
Basic proficiency with MS Excel and Macros within Windows PC applications Assets:
1+ years of enrollment experience
Experience in a Medicare and Retirement setting Physical Requirements and Work Environment:
Frequent speaking, listening using a headset,
sitting, use of hands/fingers across keyboard or mouse, handling other
objects, long periods working at a computer
Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity Careers
with UnitedHealthcare . Let’s talk about opportunity. Start with a
Fortune 17 organization that’s serving more than 85 million people
already and building the industry’s singular reputation for bold ideas
and impeccable execution. Now, add your energy, your passion for
excellence, your near-obsession with driving change for the better. Get
the picture? UnitedHealthcare is serving employers and individuals,
states and communities, Military families and Veterans wherever they’re
found across the globe. We bring them the resources of an industry
leader and a commitment to improve their lives that’s second to none.
This is no small opportunity. It’s where you can do your life’s best
work .
Diversity creates a healthier atmosphere: All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or expression, marital
status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.
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