Mail Clerk - Department of Defense - Cleveland, OH

DFAS’s mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. We take pride in serving the men and women who defend America. DFAS is seeking goal-oriented people who like a challenge and care about serving our country. We offer rewarding careers in finance, accounting, information systems, contracting services, human resources, clerical work and many other areas. For more information visit www.dfas.mil

Vacancy Information: This position is located in DFAS – Site Support Office, Cleveland, Ohio.. TRAVEL REQUIRED

Occasional Travel

This position may require up to 24% travel. RELOCATION AUTHORIZED

No KEY REQUIREMENTS

U.S. Citizenship or National

Background Investigation

Suitable for Federal Employment

Registered for Selective Service (if applicable) DUTIES:
Prepares outgoing mail for dispatching including sealing, metering, bundling, and traying material according to US Postal Service regulations.

Receives, sorts, and routes mail to personnel throughout the agency and supported units.

Maintains files and records in accordance with established procedures/regulations. QUALIFICATIONS REQUIRED:

GENERAL EXPERIENCE: One year of general experience, which demonstrates the ability to perform the duties of the position, is required. General experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE: Two years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the general experience requirement. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements.


Background or Security Investigation: This is a non-critical sensitive position requiring a secret clearance . Employment in this position requires a background investigation which may delay your starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn. Individuals selected for this position are required to obtain and maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements .


Position requires a physical exam: Work involves considerable walking with pushing and pulling of delivery carts. Continually handles mail bags and parcels weighing up to 70 pounds when processing incoming and outgoing mail. Work requires the equipment operator to stand for extended periods of time during machine operation and mail sorting operations. Safety precautions are mandatory especially when operating machinery, lifting, and manually pushing mail carts or operating electrically powered vehicles through narrow halls and corridors to avoid injury to the operator and to other personnel. All applicants must meet the physical standards for the position. HOW YOU WILL BE EVALUATED:


Your application will be evaluated and rated under the Category Rating and Selection Procedures. Eligible candidates will then be placed for selection consideration into 3 categories as described below:

1. Qualified Category – Meets the minimum qualifications as described in the Qualifications section of this announcement.

2. Highly Qualified Category – Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire .

3. Best Qualified Category – Exceeds the minimum qualification requirements and demonstrates a high level of proficiency in the job related competencies based on the answers to the occupational questionnaire.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:

Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.

Technology Application: Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.


IMPORTANT NOTE – YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. BENEFITS:


You can review our benefits at:
http://www.usa.gov/Federal-Employees/Benefits.shtml Competitive wages, flexible schedules and one of the most comprehensive benefits packages found in either government or private sector. These extraordinary benefits encompass health, pay, work/life balance, growth & learning.


OTHER INFORMATION:
Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.


A one year probationary or trial period may be required.


We may use this announcement to fill additional vacancies within 90 days of the closing date.


Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, at http://www.dtic.mil/whs/directives .


Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 85 or are placed into the middle quality level category of “Highly Qualified” under category rating procedures, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance . NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.


HOW TO APPLY: To apply for this position, you must provide a complete Application Package. See required documents below.


Click ‘Apply Online’ to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.

2. Please ensure you click the Submit My Answers button to submit your application.

3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID 1566304. Fax your documents to 1-478-757-3144.

You are highly encouraged to establish a USAJOBS account and submit your application package online so that you can receive status updates. If you cannot apply online:

1. Click to view and print the assessment questionnaire View Occupational Questionnaire

2. Print this 1203FX form to provide your response to the assessment questionnaire https://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

PLEASE NOTE: When completing the 1203-FX, be sure to select only one response for each question. Selecting more than one response for a question may result in your application package being rated ineligible.

REQUIRED DOCUMENTS: You must provide a complete Application Package which includes:


1. Résumé , you are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJobs account; uploading in your Application Manager account; OR faxing. For assistance in preparing your resume, take a look at the DFAS Resume Tools .

2. Complete Assessment Questionnaire: Your resume must describe the quality of work in regards to responses to the occupational self-assessment questionnaire as they generate your numerical rating.

3. Other Supporting Documents

The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement or at the time of application if applying to an announcement with an extended closing date.

1. Transcripts and/or Certifications : You must submit documentation if you are substituting education for experience or to meet the basic requirement. For additional information on acceptable documents, click here Transcripts and Certifications . You must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education .

2. Veterans Preference : If you are claiming veteran’s preference, you MUST submit the appropriate documentation. Failure to do so WILL result in the loss of veteran’s preference, and will possibly impact your placement on the certificate. For more veterans’ information please click here .

• 10-Point Veterans’ Preference: You MUST submit a signed SF-15, “Application for 10-Point Veterans’ Preference” plus the proof as required by the SF-15. Click here for a copy of the SF-15.

• 5-Point Veterans’ Preference: You MUST submit a copy of your DD-214 which includes Character of Service (usually Member-4 copy). If you are currently active duty, you may submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is signed. The certification should also include when your terminal leave will begin, your rank and dates of active duty service.

3. Military Spouse Preference : Copy of spousal travel orders providing eligibility.

4. ICTAP Eligibles : A copy of the RIF separation notice and SF50 if available.

5. Cover Letter : You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.

WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) Friday, December 04, 2015, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant’s responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. AGENCY CONTACT INFO: HR Customer Care Center


Phone: (317)212-0454


TDD: (317) 212-6579


Email: DFAS.INDIANAPOLIS-IN.ZH.MBX.DEU-PROCESSING@MAIL.MIL


Agency Information:
Defense Finance and Accounting Service DEU

APPLY ONLINE OR BY FAX ONLY

SEE HOW TO APPLY TAB

Indianapolis,

IN

46249



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