Sr. Collections Specialist - Hart - Houston, TX



Hourly Pay rate or pay rate range: Pay $22-29 per hour /depending on experience

Days /Shift times: Days, M-F with some overtime

Will this role convert to full time: No, project only for 2-3 months/could be extended if needed.

Must be available to start within 7-10 days/urgent need

SOFTWARE REQUIRED (MUST BE ON RESUME): GET PAID


Investigate creditworthiness of new customers.


  • Assigning payment terms and credit limits.

  • Establish and maintain customer credit files.

  • Review and update customer account’s payment terms and credit limits and credit files annually or as required.

  • Proactive management of customer’s accounts within assigned credit limits and payment terms.

  • Management of “on hold” orders list, in accordance with business unit policies and procedures.

  • Collection of overdue invoices/balances.

Maintain collection notes in GET PAID.

Identify customer disputes, deductions, and overpayments. Follow up and coordinate with other parties to insure prompt resolution.

Resolve unidentified payments and credit adjustments in accordance to customer’s instructions utilizing the “On Account Payments / Credit Report”.

Enforcement of company credit and collection policies and procedures

Process Bad Debt Write-offs for packages

Process Small Balance Write-offs


Prepare month end reports:
Significant Past Due Report – List all major accounts in portfolio with balance 60+ days past due, reason for being past due and action being taken to collect or resolve a dispute

A/R Update – Identify any major issues impacting credit and collection operations

Recommend process improvements for collections activities. Assists in the documentation and roll out of such improvements.

Other projects assigned by Manager





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