DESCRIPTION OF JOB:
Under limited supervision of the Associate Registrar, the Assistant Registrar is responsible for managing the data and business process needs of the Registrar’s Office while maintaining the integrity and security of students’ academic records. The Assistant Registrar will provide leadership to ensure that all daily processes are functioning appropriately throughout the academic calendar. This individual will focus on the setup and use of the student information system and periphery software packages, and will provide direction in changing those processes as new technologies and policies present themselves.
Successful candidates will have a demonstrated commitment to promoting diversity, inclusion, and multicultural competence in an educational and work environment and must be willing to contribute to the College’s strategic plan of inclusion.
Primary Duties and Responsibilities:
Manage Data and Business Processes (75%)
- In all tasks and responsibilities, maintain the integrity and security of students’ academic records.
- Maintain expert knowledge of the student information system (Jenzabar EX) and all periphery software packages (Feith, Ad Astra, Credentials).
- Create efficient and accurate business processes around the functionality in Jenzabar EX as well as periphery software packages to provide excellent service to students, faculty, and staff.
- Work collaboratively with the Registrar’s Office team to identify and implement new technologies and related business process restructuring to improve services to students and campus constituencies. This work will focus on researching new functionality and/or new tools to make the office more efficient and expand the services that we provide.
- Work closely with the Innovation & Data Manager, including:
- Coordinate testing with annual Jenzabar EX upgrades
- Create reports and audit schedules using InfoMaker or other reporting tools to ensure integrity of student record data
- Troubleshoot processing issues quickly and efficiently
- Submit cases to internal IT office or vendor as appropriate to resolve identified issues
- Manage automated workflow processes and update as appropriate when business processes change
- Identify areas where automation of processes would increase efficiencies and/or improve services to students and implement those changes
- Communicate all issues, resolutions, and improvements to the Registrar’s Office staff and document appropriately.
- Manage the reporting of student enrollment data to the National Student Clearinghouse, which includes the submission of enrollment and graduation reports multiple times per term.
- Provide back-up assistance with primary tasks of other professional staff as needed.
Supervision & Leadership (15%)
- Provide leadership and direction to staff to ensure that all processes are being completed in accordance with the academic calendar.
- Hire, supervise, and maintain schedules for student employees.
- In the absence of the Registrar and Associate Registrar, serve as office director to address any issues and questions that may arise.
Policy Development and Revisions (10%)
- Maintain, review, revise, develop and implement institutional academic policies.
- Serve as FERPA reference for staff and campus constituencies.
- Work collaboratively across departments to ensure that services are delivered in a well-integrated, effective and timely manner. Participate on college-wide committees and work groups as appropriate.
Qualifications:
- Bachelor’s degree and 3+ years’ progressively responsible experience in a Registrar’s Office required.
- Strong technical experience managing data, creating reports, and analyzing data, including experience with a reporting tool such as InfoMaker required.
- Proven ability to assess and implement new and emerging technologies.
- High level proficiency with Microsoft Office Word and Excel.
- Excellent written and verbal communication skills required.
- Organizational, interpersonal, and problem-solving abilities are a must.
- Ability to interpret complex policies and operational protocols and make decisions related to individual circumstances.
Other Qualifications:
Demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.
The candidate must actively support the mission of the college by working with faculty, staff and students to share in our core values – truth, compassion, justice, partnership, and community.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Compensation:
$36,000-$38,000 annually, with a 37.5 hour work-week and a comprehensive benefits program, including tuition remission.
Candidates who apply by August 18, 2015 will be given first consideration.
To apply: Send a letter of application, resume, and references to:
Edgewood College
Human Resources – ATRG
1000 Edgewood College Drive
Madison, WI 53711
E-mail: humanresources@edgewood. edu
Equal Opportunity Employer
Required experience:
- Progressively responsible experience in a Registrar’s Office required: 3 years
Required education:
EmoticonEmoticon