Position Duties and Responsibilities:
ESSENTIAL JOB FUNCTIONS
Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff person. Dispatches detectives/police officers for emergency cases.
Greets office visitors and performs customer/public service duties as required.
Receives, transcribes, classifies, prepares, processes, types, copies, files, transmits and/or distributes daily all incoming records and reports to the records unit, including but not limited to incident reports, police reports, statistical reports, special reports and summaries, traffic citations, accident/injury reports, statements, narrative reports, crime summaries, criminal activity forms, court date rosters, change forms, case summaries and queries, status forms, fund audits, search warrants, arrest warrants, subpoenas, background checks, etc.
Forwards copies of records or reports to various individuals and agencies as required; assists officers in obtaining required information for court and other tasks.
Ensures case files contain accurate and complete documentation as required.
Prepares and/or proofreads reports and correspondence for staff.
Researches and obtains copies of reports in files and computer upon request.
Processes records and reports for retention, retrieval and expungement.
Prepares and maintains various logs and files with accuracy.
Runs address and name checks and teletype checks on FCIC computer.
Records and prepares meeting minutes as required.
Performs various bookkeeping duties, which may include collecting and recording various fees and fines, preparing court payroll report, processing billing invoices, etc.
Performs general clerical work as required, including but not limited to establishing and maintaining files, entering computer data, copying and filing documents, ordering supplies, etc.
Trains and supervises the work of assigned student interns.
Operates and assists in maintaining a variety of equipment, which includes a computer, printer, typewriter, copier, fax machine, telephone, two-way radio, calculator, tape dubbing machine, transcription equipment, pagers, etc.
Interacts and communicates with the immediate supervisor, other department supervisors and employees, co-workers, other City employees, court personnel, sales representatives, and the general public.
Position Requirements/Qualifications:
MINIMUM TRAINING AND EXPERIENCE
Requires a high school diploma or GED equivalent supplemented by three to four years of general clerical / administrative experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must obtain certification in basic FCIC telecommunications. Must be able to type 60 words per minute with accuracy.
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