Dispatcher (P&D Supervisor) job - Estes Express Lines - Greeneville, TN


ESTES EXPRESS LINES
IS SEEKING A
SUPERVISOR – PICK UP AND DELIVERY


Job Summary


  • Report to Operations Manager /Assistant Terminal Manager and/or Terminal Manager

  • Develop and implement procedures for effective operation of terminal pick-up and delivery functions

  • Directly supervise and direct drivers on a daily basis

  • Review and revise driver schedules to increase efficiencies and to lower cost

  • Supervise dockworkers when necessary

  • Responsible for equipment assignment and accountability (trailers and tractors)

  • Review freight movement schedules and communicates with drivers regarding customer delivery expectations

  • Communicate with customer regarding scheduling problems; interactively solves customer concerns

  • Conduct continuous analysis and direction of vehicle and driver assignments; analyzes and implements scheduling for possible consolidation to increase efficiencies and reduce cost

  • Direct compilation and issuance of delivery timetables

  • Responsible for proper communication to customers via phone, fax or email

  • Oversee and responsible for all paperwork associated with the city operation to ensure it is handled timely and correctly by drivers and clerks

  • Discipline drivers when necessary; coordinates disciplinary procedures with Terminal Manager

  • Conduct safety interviews with the driver to include: post accident MVA Reports, workers compensation after accident interviews/reports, notice of violations interviews with drivers and road observation discussions with drivers

  • Conduct safety training as needed following vehicle accidents, a workers compensation incidence, road observations and notices of violations

  • Involved in and makes recommendations in the hiring and termination processes

  • Regular attendance is required

  • This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks

Qualifications


  • High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background

  • Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred

  • Prior management, dispatch and dock experience required, preferably in LTL trucking industry

  • Must be knowledgeable of local metropolitan area

  • Must have good computer skills (AS/400 & MS Office a plus)

  • Possess excellent verbal and written communication and listening skills

  • Must have management abilities and skills

  • Must have proper skills relating to the hiring and terminating of employees

  • Proven leadership, team building and interpersonal relationship skills

  • Must have strong work ethic and good problem solving skills

  • Must be willing to work 50 hours/week average

  • Must be able to work any shift including nights and/or weekends and in any weather condition

  • Must be able to comply with all company policies, rules, procedures and Code of Conduct

  • Must be able to interact well with others

  • Must be able to work independently, or in a team setting

  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities

  • Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job

  • Responds well to questions. Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

  • Must pass a pre-employment drug screen, random drug and / or alcohol tests, and will be subject to a criminal history background check

  • Must be authorized to work in the United States

Comprehensive Benefits


401(k) Plan with Company Match*
Accidental Death and Dismemberment
Cell Phone Reimbursement Policies (Eligible Employee Only)
College Scholarship Program Awards
Credit Union*
Dental Insurance
Dependent Care Flexible Spending Account
Dependent Life Insurance
Direct Deposit*
Flexible Spending Accounts
Health Care Flexible Spending Account
Health Insurance
Job Referral Bonus Program (Eligible Employees Only)
Jury Duty Leave
Life Insurance
Paid Lodging
Paid Holidays
Paid Vacation
Paid Time Off Policies*
Prescription Plans
Safety Awards Program (Specific Employees Only)
Safe Driving Bonus Program (Drivers Only)
Service Awards
Short-Term and Long-Term Disability Programs
Vision Insurance
Workers Compensation*


Estes reserves the right to change, adjust, amend or terminate benefits at any time.


At Estes Express Lines – We understand that the dedication and quality of our employees are what sets us apart from other transportation providers. That’s why we strive to create a pleasant and safe work environment that gives our employees the support they need to be successful – today and tomorrow.


Employee Support Line – We want to give Estes employees the information they need—when they need it. That’s why we have a dedicated phone number designed to quickly direct them to personnel who are ready to answer their questions. From insurance concerns to confidential, employee-related issues, our support line enables employees to reach the right person with just the touch of a button.


Open-Door Atmosphere – The needs and concerns of our employees are a top priority. With our open-door management style, committed professionals in our Fleet Services, Human Resources, Operations, and Safety departments are always accessible and ready to assist you.


At this time, Estes will not sponsor a new applicant for employment authorization for this position.


Positions are considered open until filled or until we have received and adequate number of applicants. Qualified applicants will be required to complete an on-site application as part of our standard application process.


Estes is committed to equal opportunity for all employees and applicants for employment without regard to race, color, religion, ethnicity, national origin, age, disability, sex (including pregnancy, childbirth or other related medical conditions), genetic information, sexual orientation, veteran or marital status, or any other characteristic protected by law. If you would like an accommodation or any assistance in order to apply for a job, please call 1-877-975-4378 for assistance, or fax your requested accommodation to 804-355-3748. Nothing contained herein is to be construed as an offer of employment or a binding contract of employment for a specific period of time. Employment can be terminated by either the employee or the employer at any time, for any reason, with or without notice.


EOE/M/F/Vet/Disabled



Source link




EmoticonEmoticon