Under the Captain’s general direction, the incumbent directs all toll collection activities during a shift at an assigned bridge. Incumbent could be assigned to any shift at appropriate bridge. Serves as shift supervisor at an assigned bridge; plans and assigns work, trains personnel, assists employees as necessary, evaluates employee’s performance; prepares/reviews performance reports for all assigned personnel; submits time for assigned collectors in TOPSS; enforces all security procedures for the collection and registration of tolls. Determines all staffing needs on a daily basis; checks traffic conditions to determine staffing needs; assists in preparing monthly reports, such as ticket books reports (“S” pass and possibly “US” Pass), toll collector accuracy reports, P.I. Usage Reports and traffic reports. Takes disciplinary actions and recommends adverse actions as necessary; makes sure that safety meetings are held and that all safety procedures are followed; conducts specialized training and counseling sessions for new employees; serves as Toll Sergeant during emergencies and relieves Bridge Lieutenant as needed at assigned bridge; oversees or performs the preparation of cash and tickets for pick up by courier.
Please note: Possession of minimum qualifications will be verified prior to interview and/or appointment. If it is determined an applicant does not meet the minimum qualifications, the applications will be forwarded to the State Personnel Board for review and the applicant's name may be removed from the eligibility list
Additional Information:
Maintenance Toll Operations - SF/Oakland Bay BridgeMain. Toll Operations - SFOBB
P.O.Box 23660
Oakland, CA 94623-0660
Special Requirements:
2yrs Toll Sergeant/Transf/List
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