Be part of something AWESOME at XBOX! We're changing the face of entertainment & looking for passionate individuals who are energized about where we’re headed.
Do you have a passion for the latest and greatest movies and television on your Xbox console? Do you want to work on something you, your family, and millions of consumers will use daily to get the latest premium entertainment?
The Console Video and Music studio plans to transform entertainment on Xbox One and Xbox 360 and introduce a rich set of new experiences that our users will love! Our team will delight users with enhancements to Xbox Video, Xbox Music, and other console entertainment experiences.
Our team is a champion of modern engineering at Microsoft. We’ve embraced agile and combined engineering and transformed our team culture with amazingly positive results. And, did I mention, we ship often! We deliver updated app experiences to our users every month.
We are looking for a rockstar Principal Program Manager to lead the design, development and coordination of commerce experiences in Xbox Video.
KEY RESPONSIBILITIES:
• Drive new merchandizing offers and scenarios for Xbox Video movie and TV content:
o Drive requirements and end-to-end solutions for new video content merchandizing scenarios across all of our partner dependencies (Xbox Commerce teams, Paris content ingestion and services teams, Business, Marketing, etc.)
o Program manage the design and implementation efforts of new merchandizing scenarios in console client applications (Xbox 360 and Xbox One)
o Coordinate the implementation with other client applications (Windows, Mobile, and Web) as well as across content types (e.g. applications, games, music, and store) where it makes sense
• Partner with Windows/Windows Phone teams in the planning and implementation of future store and catalog experiences:
o Partner with Windows/Windows Phone Video and Music teams, Xbox Commerce teams, Paris content ingestion and services teams, and purchase flow UX teams to input console requirements and feedback as they settle on their plans and implementations of future store and catalog experiences (e.g. schema designs, API calling patterns, programming requirements, UX designs, etc.)
o Ensure that all scenarios across existing client applications continue to work seamlessly during the implementation of new features and systems
• Drive planning and implementation of future Windows/Windows Phone store and catalog experiences into Xbox Video and Music console applications:
o Drive the creation and execution of a plan to synchronize Xbox Video on 360 and Xbox One with future store and catalog experiences and APIs, including partnering with Xbox platform teams owning the purchase flows and other dependent platform components to update as needed
o Evaluate and create a plan for Xbox Music on 360 and Xbox One, in relation to future store and catalog experiences and APIs
o Partner with Xbox Shell team to design and execute future purchase and consumption experiences for Xbox Video and Music client applications
o Coordinate these plans with our partners in Business, Business Development, and Marketing
• Drive troubleshooting of consumer and system issues around existing offers in Xbox Video and Music clients on console:
o Act as point person to investigate and resolve customer merchandising, authentication, and licensing issues with existing Xbox Video and Music clients on Xbox 360 and Xbox One
ADDITIONAL RESPONSIBILITIES:
• Develop strategy for maximizing consumer impact while reaching overall Xbox Video goals
• Run product and service definition to support strategy
• Design your product and service in partnership with Xbox Video and Music design and engineering teams
• Manage the end-to-end customer lifecycle
• Serve as senior sponsor/owner for assigned consumer facing video focus area Initiatives, owning the why and what of your features and coordinate the how with engineering teams
• Develop a positive team environment by modeling your own behavior to promote good morale
• Serves as a mentor for other PMs and provide insight into growth opportunities for PMs that want to broaden their skill sets and develop their careers
• Work closely with Finance and the Xbox Video Business team to feed into, understand, and manage to budget
• Determine early any required OPEX/Product Development to support product and service development and operations that are new to the product. Make the business case for, and then manage to, any of these new budget requirements. Feed these into the annual budgeting process, and actively drive the requests when out of band of the annual process
• Stand up as the final and ultimately accountable owner for your owned features
QUALIFICATIONS:
• 7+ years of Program Management experience, including strong partner management and communication skills with deep experience working with external and internal partners
• At least 5 years of technical industry experience, managing complex UI and/or Engineering teams with proven success on at least two high-quality consumer products or experiences
• Experience with financial planning (budgets, trends, projections, or analysis) over at least 2 fiscal years
• Demonstrable creativity, ability to strategically think, and a high tolerance for ambiguity
• Excellent organizational, communication and cross-collaboration skills, with experience working in highly-matrixed organizations preferred
• Required Bachelor’s or advanced degree in Computer Science/Engineering or related field
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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