United States of America: USPSC Disaster Operations Specialist (Multiple)

Request for Personal Service Contractor

United States Agency for International Development

Office of U.S. Foreign Disaster Assistance

Position Title: Disaster Operations Specialist (Multiple Positions)

Solicitation Number: SOL-OFDA-15-000006

Salary Level: GS-12 Equivalent: $75,621 - $98,305

Issuance Date: December 4, 2014

Closing Date: January 9, 2015

Closing Time: 5:00 P.M. EST

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Disaster Operations Specialist (DOS) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1.Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed.Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2.Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

Additional documents submitted will not be accepted.Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be mailed, delivered or emailed to:

OFDA Recruitment Team

529 14th Street, NW, Suite 700

Washington, DC 20045

E-Mail Address: recruiter@ofda.gov

Telephone Number: (202) 661-9300

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Reed

Contracting Officer

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1.Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2.Supplemental document specifically addressing the QRFs shown in the solicitation.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via mail: 529 14th Street, NW, Suite 700, Washington, DC 20045

Via email: recruiter@ofda.gov

United States of America: USPSC Senior Program Operations Specialist

Request for Personal Service Contractor

United States Agency for International Development

Office of U.S. Foreign Disaster Assistance

Position Title: Senior Program Operations Specialist

Solicitation Number: SOL-OFDA-15-000012

Salary Level: GS-13 Equivalent: $89,924 - $116,901

Issuance Date: December 4, 2014

Closing Date: December 22, 2014

Closing Time: 5:00 P.M. EST

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Senior Program Operations Specialist (SPOS) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

1.Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2.Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

Additional documents submitted will not be accepted.Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be mailed, delivered or emailed to:

OFDA Recruitment Team

529 14th Street, NW, Suite 700

Washington, DC 20045

E-Mail Address: recruiter@ofda.gov

Telephone Number: (202) 661-9300

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Reed

Contracting Officer

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1.Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2.Supplemental document specifically addressing the QRFs shown in the solicitation.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via mail: 529 14th Street, NW, Suite 700, Washington, DC 20045

Via email: recruiter@ofda.gov

Operations Program Manager

Global Delivery Operations PM

The Staffing Talent Acquisition Operations Team offers a unique opportunity to apply your Staffing/HR background, program management skills, and project management experience to a job that offers variety, flexibility, global scope, and interesting challenges. We believe great programs result from dedication to meeting customer needs and focus on continuous improvement, and we’re looking for a non-technical Operations Program Manager who will partner with the Staffing function to drive critical programs and processes in support of world-wide Talent Acquisition efforts.

This position is accountable to oversee the end to end global delivery of our backoffice recruiting and operational support channels.   The Global Delivery Operations PM role requires a unique combination of big picture strategic thinking and attention to detail, collaboration across a broad range of teams & geographies and ability to work through ambiguity. Passion for helping our Talent Acquisition teams and candidates around the world is essential to the success of this role.

There is also a large Microsoft Staffing initiative to help standardize and drive efficiencies in our core processes on an international scale. We have a Business Process Outsourcing agreement in place with Accenture and are now in implementation mode. This role will be accountable to evangelize the shared services concept, drive the value of the business case and lead the further implementation of the structure within the Staffing organization. This role will be responsible for delivering high-quality operational process design and readiness of core Talent Acquisition Operations and driving an agenda of continuous improvement with the business leaders to enable strategy execution in their area.  

To be successful in this role, you will need to have a proven track record in large scale Staffing/HR program management & process improvement, operations management, managing complex budgets and change management. In addition, the ideal candidate has an ability to influence without direct authority across organizational and geographic boundaries.

The position is based in Redmond, WA.

Key Responsibilities:

- Drive the implementation of the shared services concept for International Hubs in partnership local Talent Acquisition teams.

- Act as a point contact for Regional Ops PMs and TA Leaders for shared service program, process and technology challenges and work with relevant parties to reach resolution.

- Partner with finance and procurement to ensure effective budget management and forecasting, including forecasting resource needs based on workforce plans & transactional data.

- Act as the primary liaison between outsourced vendor and the Talent Acquisition Operations staff. Ensure that the vendor team is staffed to meet the changes in the business and shift resources if business priorities change.

- Manage the governance ROB with the outsourced vendor, the Regional Ops PMs, and Leadership to ensure metrics and KPIs are reviewed on a weekly/monthly/quarterly basis.

- Ensure that processes, procedures and best practices are defined, developed, deployed, communicated and followed.

- Manage the implementation of operational efficiencies resulting in cost or times savings, enhanced customer service, or improved communication.

- Be a strategic partner to operationalize programs by providing business intelligence and offering expertise/advise/consultation.

- Provide creative logistical solutions and options to solve business problems in ambiguous situations.

- Initiate, assess and manage key projects, including building a project plan, communicating status, mitigating risk and measuring progress.

Required Qualifications

- A minimum of 7+ years’ experience in HR/Staffing and international business experience preferred.

- Demonstrated experience in business management or vendor management.

- Demonstrated ability to understand OPEX, HC and Financial Budgeting principles.

- Excellent organization and project management skills- this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives.

-Proven ability to focus on the big picture within a constantly changing, fast-paced environment and draw similarities/analogies across various initiatives to deliver integrated, best in class user experience.

- Demonstrated excellence in strategic thought leadership, stakeholder management, customer service, change management and building productive partnerships at all levels within a matrix organization.

- Demonstrated ability to prioritize and make tough choices amongst competing priorities and with influencing partners to determine priorities.

- Demonstrated ability to use data in decision making and recommendations.

- Candidate must be able to work under pressure and within short time constraints.

- Some prior experience utilizing business process optimization methodologies (Six Sigma/Lean/Green Belt Certification) a plus.

- Solid knowledge and proficiency in Visio, Access and Excel; MS Project proficiency a plus.

- International working experience (statutory, regulatory and cultural) is a plus.

- Bachelor’s degree in Business or Human Resources, MBA is a plus

- Ability to travel internationally on a quarterly basis

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Microsoft is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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Sr. Operations Analyst (USA) - Capital One - Glen Allen, VA

Sr. Operations Analyst (USA) more... ?

Title: Sr. Operations Analyst (USA) Location: United States-Virginia-Glen Allen-Richmond-Liberty Plaza II (12018) Job Number: 763488 SENIOR OPERATIONS ANALYST SENIOR OPERATIONS ANALYST position with Capital One, National Association in Glen Allen, VA; Multiple positions available: -Structure, model, and analyze econometric data to assess operational performance, establish goals, deliver forecast and metrics reports, and make recommendations for business process improvements and issue resolution. -Define data requirements, gather and validate information, and formulate and apply quantitative models to process data applying judgment and statistical tests. -Deliver forecast and metrics reports. -Investigate operations process issues and make recommendations to use data modeling to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and business process management tools such as Six Sigma, Lean, Agile, or similar to perform quantitative and qualitative data analysis and build business process management cases. -Communicate and present data to management by developing reports.

Qualifications: The position requires a Masters degree or foreign equivalent in Economics, Finance, Engineering, Mathematics, Science, Business Administration, Information Technology or a related quantitative analytical field. Must have the following skill set through education or work experience: quantitative and qualitative data analysis; data modeling; developing reports; business process management tools such as Six Sigma, Lean, Agile, or similar.Must pass companys assessment. Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status. LI-DNP Job: Quantitative Analytics

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Operations CPE Program Manager

Organization Summary:

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work.

Competing Operationally. Playing to Win.

Position Description:

The Microsoft Operations Customer/Partner Experience (CPE) Team develops and implements the CPE strategy for Operations.   We use customer and partner listening systems to identify key drivers of satisfaction, and facilitate the delivery of industry leading customer and partner find-try-buy-use experiences across channels, and customer and partner segments.   The Operations CPE Manager drives excellence in execution across the Operations CPE community, leveraging work done by other CPE teams across the company, and building the necessary execution strategies, processes and assets to listen and respond to customer and partner needs and drive positive trends in Operations Customer/Partner Satisfaction.

Responsibilities:

•      Manage & improve processes including:

o      Issue management for top customer/partner experience issues

o      Governance to streamline/standardize in-market issue reporting, and identify large, cross regional issues that require escalation and disposition

•      Community skill building, identification and leveraging of best practices

•      Provide robust CPE satisfaction driver analysis for key audiences across multiple listening systems to highlight customer/partner attitudes, motivations, needs expectations, behaviors

•      Provide strategic insight and experienced-based goals for introduction of new software, devices, and services

•      Build and deliver CPE predictive modeling capabilities across key audiences to improve CPE forecasting

•      Manage implementation of MS Operations Satisfaction Survey portfolio (fielding, reporting)

•      Special projects as assigned that support CPE insights and improvements

Basic Qualifications:

•      Bachelor’s degree or equivalent work experience  

•      Minimum 5 years customer focused research, analysis

•      Minimum 5 years project management experience

Preferred Qualifications:

•      MBA preferred

•      PMP certification a plus

•      Proven ability to hold others accountable while building strong partnerships

•      Strong analytical skills

•      Good commercial (B2B) business acumen

•      Excellent communication/presentation skills

•      Proven ability to deliver in a virtual team environment and influence cross-functional teams

•      Highly organized with experience managing multiple projects on tight deadlines with great attention to detail

•      Demonstrated ability to cope with ambiguity

•      Demonstrated ability to drive clarity, consensus and closure

MSOPS:OS

Microsoft is an equal opportunity employer.   All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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PFE - Microsoft Systems Center Operations Management (SCSM)

PFE - Microsoft Systems Center Operations Management (SCSM)

Location:   SOCAL or Seattle

* Percent of time for travel: 70%

* Profession:   Support Engineering

* Discipline:   Support Engineering

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.  

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements:   Solid understanding of Microsoft System Center 2012 components with a strong focus on Service Manager and how it integrates with the other Suite components. Candidate will need significant client/server skills, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Service Manager with experience in managing medium to large environments.   The candidate should be able to advise on best practices, deploy, configure and troubleshoot all aspects of SCSM effectively and understand the product configuration, flow and logging in detail.   The candidate should also understand the configuration required in order to connect and integrate products such as Operations Manager, Configuration Manager, Orchestrator, Active Directory and SharePoint (Self-service Portal) with Service Manager.   In addition, experience with Service Manager Authoring, in combination with Designing and integrating with runbooks in Orchestrator is desired.   An understanding of MOF and ITIL basics and how Service Manager supports these processes is also desired. Experience and familiarity with other IT service management products is a plus.

Knowledge/understanding of the following would be advantageous:  

        Basic SQL Deployment, Configuration and Querying

        PowerShell

        SharePoint

        SCSM Exchange Connector,

        Orchestrator Integration Packs

        Model / class based architecture in SCOM / SCSM,  

        Deploying SCOM and Management Pack Best Practices,  

        Deploying SCCM and basic configuration of features like User Affinity, Hardware/Software inventory and Software Distribution.  

        Third-party Service Manager add-ins.

        SQL Analysis Services, reporting, Cubes and PerformancePoint, Excel Pivot tables, Powerpivot.  

        XML Editing

        Basic Scripting

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. The candidate should already have current US work authorization, live within US and be willing to relocate. Remote candidates will not be considered.  

They must be available for travel dispatch 24x7x365.  

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.  

Must be a U.S. Citizen or Naturalized U.S. Citizen

Must currently hold or be able to obtain U.S. security clearance.

Microsoft is an equal opportunity employer.   All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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Worldwide Solutions Sales Operations Sales Support Sr. Consultant - (Round Rock, Texas)

Dell believes technology helps people and communities to grow and succeed. That’s why we empower you to always think ahead, giving you the tools and the training to keep attaining new levels of success for you and for our customers.

When you join Dell in North America, you’re free to be inventive, delivering solutions that make a real difference in people’s lives. Your teams will be rewarded for curiosity and for bringing different perspectives to the table. And there will always be opportunities for you to learn, to grow, and to succeed while you bring new solutions to our customers.

You’ll invent world-class ideas that solve our customers’ tough problems every day when you join Dell in North America. Let’s see what we can dream up together.

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Operations Clerk 1 - Park Avenue, New York - Wells Fargo - New York, NY

Job Title:

Operations Clerk 1 - Park Avenue, New York

Requisition Number:

3609746

Schedule Type:

Flexible

Work Hours:

Telecommute Option:

Not Indicated

NY-New York

Location:

Job Description

Performs general clerical operations tasks that are routine and/or repetitive in nature. Duties may include: receiving, logging, batching and/or distributing work; filing, photocopying, faxing, taking phone messages, preparing and distributing incoming and/or outgoing mail or boxes; ...

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Traffic Operations Center (TOC) Operator - URS Corporation - San Francisco, CA

Requisition Number:

IE67751

Interest Category:

Construction

Interest Sub Category:

Construction Services

Job Title :

Traffic Operations Center (TOC) Operator

Employment Category/Status:

full-time

Type of Position:

Regular Hire

Country:

U.S.

State:

California

City:

San Francisco

Minimum Requirements:

• Sufficient training, education, and experience which demonstrate the ability to perform above tasks and the possession of following
• Diploma or an Associate degree equivalent ...

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Operations Associate 2 - SimplexGrinnell - Redwood City, CA

Sorry, I could not read the content fromt this page.

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OPERATIONS AGENT - PART-TIME - Southwest Airlines - Seattle, WA

Overview

Date Posted:

4/17/12

Job Code:

OP01

City:

Seattle

State:

WA

Country:

United States of America

Category:

Airport Positions

Job Type:

Regular

Description...THIS IS A PART-TIME POSITION****

Southwest Airlines will accept your job bid for the Seattle Operations Agent position only if you are currently a resident of Washington or can provide established residency in the state of Washington.

What does an Operations Agent do for Southwest Airlines?

An Operations Agent ...

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Associate Operations Lead - Honeywell - San Diego, CA

Honeywell International (www.honeywell.com) is a Fortune 100 diversified technology and manufacturing global leader. It generated $33.4 billion in sales in 2010 and currently employs 130,000 people in 100 countries. The company has a demonstrated heritage of innovation and achievement...Environmental and Combustion Controls (ECC) is a strategic business unit in Automation and Control Solutions (ACS). ECC provides integrated product solutions in heating and heating processes, ventilation, cooling ...
Honeywell - 15 hours ago - save job - block

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Jobs at Google Corporate Operations Engineer Corporate Linux Team US Mountain View, CA; San Francisco, CA or Los Angeles, CA.

Job Title:Corporate Operations Engineer, Corporate Linux Team – Mountain View

This position is based in Mountain View, CA; San Francisco, CA or Los Angeles, CA.
The area: Operations and IT

In little more than a decade, Google created one of the world’s largest global computing infrastructures for both internal and external use. We built it – and will continue to develop and support it – with the world’s most talented administrators. Chances are that we exceed every example of a “large installation” you’ve encountered in your career as a network, systems or security professional. Using our unique technologies along with open source tools, we keep Google’s customer-facing products running, robust and secure. Our objective is to create solutions that allow people to work and communicate in new and innovative ways – giving back to the world’s technical community whenever we can.
The role: Corporate Operations Engineer, Corporate Linux Team

As a Corporate Operations Engineer, you will be responsible for supporting the needs of Google’s office and coordinating technical resources at various regional locations. You are highly technical and can directly support the IT needs of a distributed office. You also must be able to learn new technical skills on the fly. You will provide direct support for a Local network environment based in a mixed Operating System environment (OS X, Linux, Windows). In addition, you will occasionally be required to partner with various teams including security, networking, and infrastructure. You will also be responsible for providing direct support for Google’s corporate resources and applications.
Responsibilities:

Provide direct user support for Linux desktops/laptops/servers and user access to corporate network and applications both on the network as well as through remote VPN access.
Follow operating system deployment procedures to build, test and deploy updates to Google’s corporate Linux fleet
Participate in qualification and testing of new corporate hardware (desktops/laptops/servers) to ensure optimal Linux performance.
Travel occasionally to provide IT support at distributed offices.
Support initiatives and projects from various partner groups.

Requirements:

BS degree and/or equivalent experience.
At least 2 years of relevant support experience preferred (at least 5 years for senior candidates) and also experience with various operating systems (Linux/Unix).
Experience with scripting languages (i.e. Python) a plus.
Strong customer service, organizational, communication, and leadership skills are required.
Understanding of LAN/WAN and mobile computing environments.
Expertise in deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.
Ability to adjust quickly to changing priorities and make quick decisions with limited information.
To Apply;

http://www.google.com/intl/en/jobs/uslocations/mountain-view/engops/corpeng/corporate-operations-engineer-corporate-linux-team-mountain-view/index.html

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Vetting Operations Shift Operator

Job Description:

Link Technologies is currently recruiting for a Vetting Operations Shift Operator. This is a permanent or long-term contract to hire position working on an exciting new project in Colorado Springs, CO. Candidates interested are encouraged to apply.

Summary:
Shift Operators process routine and on demand data products, monitor system integrity from start to completion for each product. Perform detailed accounting and reporting of data processing cycle, including data reception, successful completions, unsuccessful processes, and volumetric assessments. Troubleshoots, identifies, and reports flaws in process cycle, including hardware, software, internal and external networks and data integrity issues.

Responsibilities:
Monitors and operates computer workstations to process business data according to operating instructions. Conducts basic validation tests to assess data integrity and evaluate adherence to customer-established standards. Archives and periodically backs up data for research and contingency use. Publish daily situation reports. Monitors data center status.

Minimum Qualifications:
The ideal candidate will be able to start initial corrective troubleshooting activities according to standard procedures and customer-directed instructions. Initiate notification and recall of critical-path and key personnel. Publish procedures, problem and change reports. Be highly competent with MS Office applications, including Outlook, Excel, PowerPoint and Word and Text Pad. Proficient in PC Workstation basics, including file searching, file and directory navigation and creation, network drive mapping, cutting, copying and pasting functions. Attention to detail and multitasking skills required.

Preferred Qualifications:

Help desk support or information management Military intelligence or law enforcement systems Experience with XML, SQL, and large database systems Visual Basic Editor - macro coding IT monitoring software UNIX Remedy/Clearquest ticket system

Education/Certification Requirement:
A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related technical discipline with 2 or more years related professional experience. (Education can be substituted for 4 years of experience).

Clearance:
Minimum Active DoD Secret

Working Hours:
Shift (/7), rotational 12 hour shifts

Relocation authorized:
None

To apply, please send your Resume in MS Word format and reference Job ID # 3056. We look forward to working with you!

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USA Job Vacancy Operations Officer, Access to Information In Washington DC

Job #    111570
Job Title    Operations Officer, Access to Information
Job Family    Other
Location    Washington, DC
Appointment    International Hire
Job Posted    12-Aug-2011
Closing Date    28-Aug-2011
Language Requirements    English [Essential]; French [Desired]; Spanish [Desired]
Appointment Type
Background / General description
The World Bank Institute (WBI) is a global connector of knowledge, learning and innovation for poverty reduction. Part of the World Bank Group, we connect practitioners, networks and institutions to help them find solutions to development challenges. With a focus on the ’how’ of reform, we link knowledge from around the world and scale up innovations. We work with and through global, regional and country-based institutions and practitioner networks to develop customized programs that respond to their needs. WBI’s Governance Practice, comprising Social Accountability, Leadership and Coalitions, and Open Government ‘Clusters’ – is providing cutting-edge knowledge and capacity building opportunities to practitioners in the public, private, and not-for-profit sectors in developing countries to promote open and collaborative governance, supporting governance reforms, and improving development outcomes. The Social Accountability Cluster enables networks of civil society organizations (CSOs), media, Parliamentarians, and other nongovernmental stakeholders to leverage diverse knowledge and cross-country collaboration to improve access to information, transparency, accountability and performance of priority sectors and programs, such as PFM, extractive industries, education, procurement, and health. Support is customized in response to country and regional context, aiming to produce impact at national, sectoral and local levels, including through World Bank financed operations. One of the flagship programs of the Social Accountability Cluster is the Access to Information Program. The Program connects key ATI stakeholders to work collaboratively to identify, prioritize, and implement actions to promote governmental transparency and accountability through enhanced citizen access to publicly held information. It helps develop capacity for formulation, implementation, use, and enforcement of ATI legislation among key government and non-government stakeholders including citizens and CSOs, through regional knowledge exchange and networking, structured learning for training of trainers, and support to multi-stakeholder coalitions for effective ATI reforms.
Duties and Accountabilities
The Operations Officer will work on multi-stakeholder coalition building for the Access to Information Program. He/She can expect to work on in-country coalition building, adaptive change and learning processes, and regional network building. With a strong focus on results, He/She will work in facilitating knowledge exchanges in order to build the capacity of various stakeholders to move access to information and transparency reforms forward. Under the supervision of the Social Accountability Cluster Leader, and Access to Information Program Task Team Leader (TTL), key responsibilities include: 1. Process design, action plans and inputs for facilitation of in-country coalitions and cross-country networks for improving access to information. This will include working with state and non-state actors, such as civil society organizations and the media; 2. Provide expertise and assistance in the design and facilitation of multi-stakeholder learning and change processes—such as the organization of multi-stakeholder dialogues, structured learning programs, south-south knowledge exchanges, among others—focused on access to information, transparency and accountability; 3. Assess capacity needs of client organizations (e.g. academic centers, public administration training institutes, oversight bodies, CSOs etc) on the above topic; 4. Explore synergies and build partnerships with research and training organizations working on access to information, transparency, and accountability issues to expand the knowledge base on this subject; 5. Oversee the implementation of the Access to Information Program’s activities in various regions, ensuring the achievement of planned results and the highest quality in all deliverables by partners; 6. Explore and develop initiatives, together with regional and in-country partners, on the use of Information and Communication Technologies to enhance access to information and transparency; 7. Coordinate with network and regional counterparts at the WB in order to explore entry points for access to information work into Operations; 8. Work with Cluster Leader and TTL on strategic issues related to the ATI program and represent the task manager and team at meetings, conferences and workshops, as necessary; 9. Elaborate TF proposals, as required, in order to raise funds according to Program needs; and 10. Manage and mentor consultants who are working on ATI and other related WBIGV initiatives.
Selection Criteria
The successful candidate will have: • Masters degree in International Relations, Governance or other related fields; • Substantive relevant work experience on multi-stakeholder governance, including multi-stakeholder access to information and transparency initiatives, and social accountability mechanisms; • Relevant experience with the organization, design, and facilitation of multi-stakeholder learning processes, including network and coalition building, and action learning; • Experience in working with a range of stakeholders on collective action problems, particularly with civil society, media and academia, as well as state actors, while facilitating dialogue and synergies among them for effective change; • Substantive work experience in access to information legislation and other transparency provisions, both before adoption and during implementation; • Experience in supervising and mentoring junior staff and small teams; • Familiarity with the Bank’s GAC agenda, current international transparency related-issues and knowledge of World Bank policies and World Bank Institute governance portfolio; • Strong interpersonal and collaboration skills, self-motivation, team orientation and ability to work across organizational and technical boundaries with ease and to build effective working relations with internal and external clients; and, • High ethical standards and deep sense of fairness. The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.

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Manager / Senior Manager, Operations Strategy

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