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PFE - Microsoft Systems Center Operations Management (SCSM)
Location: SOCAL or Seattle
* Percent of time for travel: 70%
* Profession: Support Engineering
* Discipline: Support Engineering
Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.
Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.
Technical Requirements: Solid understanding of Microsoft System Center 2012 components with a strong focus on Service Manager and how it integrates with the other Suite components. Candidate will need significant client/server skills, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Service Manager with experience in managing medium to large environments. The candidate should be able to advise on best practices, deploy, configure and troubleshoot all aspects of SCSM effectively and understand the product configuration, flow and logging in detail. The candidate should also understand the configuration required in order to connect and integrate products such as Operations Manager, Configuration Manager, Orchestrator, Active Directory and SharePoint (Self-service Portal) with Service Manager. In addition, experience with Service Manager Authoring, in combination with Designing and integrating with runbooks in Orchestrator is desired. An understanding of MOF and ITIL basics and how Service Manager supports these processes is also desired. Experience and familiarity with other IT service management products is a plus.
Knowledge/understanding of the following would be advantageous:
Basic SQL Deployment, Configuration and Querying
PowerShell
SharePoint
SCSM Exchange Connector,
Orchestrator Integration Packs
Model / class based architecture in SCOM / SCSM,
Deploying SCOM and Management Pack Best Practices,
Deploying SCCM and basic configuration of features like User Affinity, Hardware/Software inventory and Software Distribution.
Third-party Service Manager add-ins.
SQL Analysis Services, reporting, Cubes and PerformancePoint, Excel Pivot tables, Powerpivot.
XML Editing
Basic Scripting
Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. The candidate should already have current US work authorization, live within US and be willing to relocate. Remote candidates will not be considered.
They must be available for travel dispatch 24x7x365.
Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.
Must be a U.S. Citizen or Naturalized U.S. Citizen
Must currently hold or be able to obtain U.S. security clearance.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Parent Educator
Delta Health Alliance - Indianola, MS
Delta Health Alliance - 4 days ago
Behavioral Health Specialist II
State of Mississippi - Rankin County, MS
State of Mississippi - 4 days ago

Job Description
The ESC Call Center representative is responsible for delivering high quality customer service for all types of inquiries and requests. Provide support to employees - Mayo Enterprise-wide (MCR, MCA, MCJ, MHS, GC, MMLNE, Airport) - knowing the policy and benefit differences for each site. Representatives spend 88% of time disseminating information to employees via phone and through electronic messaging. Expected to investigate, resolve, and document each inquiry. Must be able to effectively provide navigational instructions to callers. Makes decisions on how to answer questions by interpreting and weighing information and data from multiple systems and resources. The position is responsible to ensure accurate, consistent and timely delivery of Human Resource (HR) information to all employee types including: retired and active physicians, students, residents, managers and other allied health. The representatives handle inquiries and requests including but not limited to the topics of payroll, benefits, policy, and HR procedures. Must be able to effectively communicate with departments outside of the ESC (i.e. payroll/timekeeping, Service Partners, Staffing Specialists, other HR departments and sites). Expected to answer 82% of customer calls on first contact with the ability to triage all other calls to the appropriate resources. Accountable to summarize and document discussion and outcome of each phone call. Must be able to multi-task and quickly review large amounts of information (policies, databases, scripts) to provide solutions and clarifications to callers. Must be able to interpret customer's pay and benefit information. Representatives assist with the training of new staff by providing peer-to-peer training. Maintain high knowledge of HR functions and processes. Must be competent with several computer systems and software: HR payroll/benefits, applicant tracking, performance review software, Remote Access, Stellant, shorthand, Word, Outlook, Internet Explorer, and Remedy. Must develop and maintain technical expertise and policy/procedure knowledge through interaction with Employee Service Center trainers and generalists. Required to educate users on application processes. Must be able to accurately update HR systems, make critical changes to records and provide information to other sources. Required to participate in ongoing training. Assist with projects and HR Records tasks, if needed. Required to provide recommendations for continuous improvement of call center functions. Required to maintain confidentiality of information.
Basic Qualifications:
Requires associate degree or four years customer service. Call center or telephone customer service experience preferred. Requires computer system experience including windows based applications. Requires strong keyboarding/data entry skills and successful completion of Mayo typing test.
Other Qualifications:
Requires exceptional strong human relation skills, customer orientation, communication and organizational skills. Must have strong analytical skills as they problem-solve each call and must be able to interpret what is being said and what is being read in order to provide correct and accurate information. Must be able to troubleshoot computer issues (i.e. Lawson login, RD30 errors, e-Praisal, CSS, RASS) to decipher user errors and system issues. Requires decision making and judgment capabilities, strong attention to detail and follow-through. Must have the ability to communicate effectively on the phone and in writing. Must be able to handle a variety of tasks simultaneously. Must be adaptable and flexible in a changing environment. Hours may vary and additional time or overtime may be required to meet workload requirements. Incumbents are responsible for education or meetings that may not occur during their normal working hours. Must be willing to remain in the position for a minimum of two years.
License or Certification:
Benefit Eligible: No
Exemption Status: Non-exempt
Hours/Pay Period: varies
Schedule Details: Varies
Weekend Schedule: N/A
Compensation Detail: Non-exempt = Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.72 per hour.
Staffing Specialist: Stacy Fuhrman
Company Statement:
Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. You'll discover a culture of teamwork, professionalism and mutual respect — and most importantly, a life-changing career. We invite you to join our diverse team as we provide health, hope and healing to people from all walks of life.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Description
The ESC Call Center representative is responsible for delivering high quality customer service for all types of inquiries and requests. Provide support to employees - Mayo Enterprise-wide (MCR, MCA, MCJ, MHS, GC, MMLNE, Airport) - knowing the policy and benefit differences for each site. Representatives spend 88% of time disseminating information to employees via phone and through electronic messaging. Expected to investigate, resolve, and document each inquiry. Must be able to effectively provide navigational instructions to callers. Makes decisions on how to answer questions by interpreting and weighing information and data from multiple systems and resources. The position is responsible to ensure accurate, consistent and timely delivery of Human Resource (HR) information to all employee types including: retired and active physicians, students, residents, managers and other allied health. The representatives handle inquiries and requests including but not limited to the topics of payroll, benefits, policy, and HR procedures. Must be able to effectively communicate with departments outside of the ESC (i.e. payroll/timekeeping, Service Partners, Staffing Specialists, other HR departments and sites). Expected to answer 82% of customer calls on first contact with the ability to triage all other calls to the appropriate resources. Accountable to summarize and document discussion and outcome of each phone call. Must be able to multi-task and quickly review large amounts of information (policies, databases, scripts) to provide solutions and clarifications to callers. Must be able to interpret customer's pay and benefit information. Representatives assist with the training of new staff by providing peer-to-peer training. Maintain high knowledge of HR functions and processes. Must be competent with several computer systems and software: HR payroll/benefits, applicant tracking, performance review software, Remote Access, Stellant, shorthand, Word, Outlook, Internet Explorer, and Remedy. Must develop and maintain technical expertise and policy/procedure knowledge through interaction with Employee Service Center trainers and generalists. Required to educate users on application processes. Must be able to accurately update HR systems, make critical changes to records and provide information to other sources. Required to participate in ongoing training. Assist with projects and HR Records tasks, if needed. Required to provide recommendations for continuous improvement of call center functions. Required to maintain confidentiality of information.
Basic Qualifications:
Requires associate degree or four years customer service.
Other Qualifications:
Call center or telephone customer service experience preferred. Requires computer system experience including windows based applications. Requires exceptional strong human relation skills, customer orientation, communication and organizational skills. Must have strong analytical skills as they problem-solve each call and must be able to interpret what is being said and what is being read in order to provide correct and accurate information. Must be able to troubleshoot computer issues (i.e. Lawson login, RD30 errors, e-Praisal, CSS, RASS) to decipher user errors and system issues. Requires decision making and judgment capabilities, strong attention to detail and follow-through. Must have the ability to communicate effectively on the phone and in writing. Must be able to handle a variety of tasks simultaneously. Must be adaptable and flexible in a changing environment. Hours may vary and additional time or overtime may be required to meet workload requirements. Incumbents are responsible for education or meetings that may not occur during their normal working hours. Must be willing to remain in the position for a minimum of two years.
License or Certification:
Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday through Friday 10a-7p
Weekend Schedule: N/A
Compensation Detail: Non-exempt = Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.72 per hour.
Staffing Specialist: Stacy Fuhrman
Company Statement:
Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. You'll discover a culture of teamwork, professionalism and mutual respect — and most importantly, a life-changing career. We invite you to join our diverse team as we provide health, hope and healing to people from all walks of life.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Location: Boston, MA
Req ID: 10072BR
Job Summary: The OR Attendant reports to the Perioperative Manager. This position is responsible for providing a wide variety of duties including; assisting with transport of patients independently transporting patients, assisting with positioning of patients, monitoring equipment and supply par levels, restocking, cleaning and set-up of patient bays and retrieval of beds.
Essential Responsibilities:
Communicates with patients/families, management and members of the healthcare team clearly and courteously. Helps to facilitate a cooperative and positive work environment. Cross-covers for UCO during absences (PACU only).
Transports patients as directed, maintaining a conscious regard for their comfort and safety. Assists nurse in patient care by lifting and positioning patients. May assist with other patient care tasks, as directed, (i.e. preps).
Provides assistance to nursing staff during patient admission/discharge by anticipating needs, i.e. infusion pumps, Baer Hugger, PCA/Epidural pumps, monitors, oxygen tanks, setting up stretchers/beds with oxygen tank and mask, IV pole, pillow, blanket. Transports patients to and from inpatient units with assistance or independently.
Accompanies outpatients to lobby and waits with then until their transportation arrives. Assists them into their vehicle (PACU only). Transports patients to other parts of the hospital as required. Picks up and delivers medications/specimens as directed. Obtains or returns blood products to/from Blood Bank as directed.
Cleans patients' equipment including: monitors, cables and specialty equipment. Assists in manpower support for moves, special set-ups and any other occasion when a larger than normal group is needed. Restocking of supplies on unit including bedside cards, infusion, epidural, and PCA pumps from the distribution center. Stocks warmers with blankets, solutions. Stocks pods, cleaning supplies.
Required Qualifications:
High School diploma or GED required .
0-1 years related work experience required.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Competencies:
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.

Location:
Methodist Charlton Medical Center
Department: Health Information Management
Schedule: Full-time
Shift: Day
Hours: 8:00-4:30
Job Details:
* High School Diploma or Equivalent
*
Job Purpose: To provide clerical support for the inpatient process in the Health Information Management Department. Accurately account for all ancillary outpatients registered on a daily basis, attach loose reports, and prepare charts for scanning process and the distribution and filing of transcribed medical records to assure medical reports are available for patient care and chart completion. Reports are to be filed in the medical records and may be distributed to various locations including patient care units, medical staff office and other ancillary departments.
Supports the mission, vision, values and strategic goals of Methodist Health System.
Education
High School Diploma and/or GED equivalent
Related Work Experience and Other Skills
· Ability to maintain proper hand hygiene and to understand and observe isolation procedures
· Ability to move at a fast pace with a great deal of standing and walking
· Ability to work as a team player
· Must have basic keyboard skills
· Organized to perform multiple tasks needing to be accomplished with emphasis on loose reports and permanent record filing.
Work Experience: 6 months general office experience
Job Roles
Accurately process and check off all Emergency Room/Outpatient records from the registration list and route for scanning in a timely manner.
· Answers telephone calls in a pleasant voice tone and identifies department, individual name and ask how he/she may assist the caller (handling the request, accepting and forwarding messages accurately.
· Assist physicians accurately sign, edit and review the records.
· Chart pick up of daily discharges from patient care units
· Correct double numbers in a timely and accurate manner to ensure all duplicates are merged.
· Greet and direct all walk-in customers in a professional and courteous manner.
· Process loose reports.
· Report productivity weekly (A&A, Birth Certificate, ED Desk)
· Scanning records accurately
· Update birth certificate information and baby's names in Meditech.
· Verifies patient identification on every page in the medical record at the time of assembly/preparation. ACCOUNTING CLERK SR
UT Southwestern Medical Center - Dallas - Dallas, TX
UT Southwestern Medical Center - Dallas - 1 day ago
STORES CLERK SR
UT Southwestern Medical Center - Dallas - Dallas, TX
UT Southwestern Medical Center - Dallas - 2 days ago
Senior Stores Clerk, Receiving
UT Southwestern Medical Center - Dallas - Dallas, TX
UT Southwestern Medical Center - Dallas - 29 days ago

2) Lays out surgical instruments and laboratory supplies for postmortem examinations.
3) Washes table, storage trays, and instruments, sharpens knives, and replaces soiled linens.
4) Records identifying information for morgue file.
5) Releases body to authorized person.
6) Prepare preserving solutions according to formulas.
7) Preserve specimens.
8) Discard specimens.
9) Monitor and record temperature from refrigeration unit.
10) Accession specimen in CoPath and assist in clerical duties in the AP section.
Requirements:
.minimum high school diploma or GED
.Ability and physical strength to lift and move heavy bodies under difficult circumstances.
.Ability to understand and follow oral and written instructions.
.Physical condition commensurate with the demands of the position.
.know basic medical and forensic terms, as well as hospital methods and procedures.
.follow and adhere to hospital and departmental policies and procedures

Company Description:
Visit at Orlando Lipofast
Job Description:
Orlando Lipofast is seeking an exceptional * Parttime ARNP/PA to manage patients in our Metro-west facility. Your duties will include assessmentandtreat patient for weight loss program. You will will be responsible for consultations, H & P exams, assessments with recommendations for one of Lipofast recommended programs. Your are expected to have a strong interest in nutrition, and teaching. You must be interested in people, and have hospitality. History of cosmetic care a plus but not necessary.
Salary is very competitive. Working environment is exceeding nice.


Job Duties: Provides customer service support by meeting and greeting visitors; answering phones; completing monthly visitor reports; working the gift shop; opening and closing the visitor center; restocking brochures and filling in as needed upon the absence of others. Ensures proper functioning of equipment and necessary supply levels by maintaining postage machines; ordering supplies and making sure that proper service is performed on the machines. Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. Close and constant review is given. Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work. Normal tasks require use of definite procedures, with little deviation. Work requires little or no analysis or judgment. Skills / Requirements Minimum Qualifications: A high school diploma or GED required A valid Texas Class C driver's license Under and including one year of customer service or related experience Application Instructions Please click on the link below to apply for this or any other position. A new window will open and direct you to our log in page. After creating an account make sure to re-locate the position you wish to apply for and submit a resume. You can also sign up to receive periodic job updates. We look forward to hearing from you!
City of Grand Prairie - 4 days ago - save job - block

Minimum
Qualifications:
Education, experience and training equivalent to graduation from an accredited four-year college or university in a child-related field such as, but not limited to early childhood or elementary education, nursing, recreation, or a related field.
Special
Requirements:
The appointee to this position will be required to complete a criminal background check, a check of the Child Protective Services Registry, and a TB test to the satisfaction of the employer. The appointee is also required to have completed a physical examination within the past 12 months.
Preferred
Qualifications:
Four-year degree in early childhood education or related field; Head Start experience; preschool experience; and bilingual in English and a second language.
Selection
Procedure:
Panel interview
Note:
This is a grant funded position. It is anticipated that funding will be renewed on an annual basis.
Fairfax County Government - 3 days ago - save job - block



Our client, a local health institution, is searching for an experienced medical billing supervisor to join their rapidly growing team. Responsibilities will include all aspects of managing and supervising the Revenue Cycle Operations Department (ie coding, transcription, AR, collections, etc), providing leadership anddirectionto staff members, overseeing and developing requirements for billing procedures and have a thorough understanding of worker's compensation, commercial and government billing policies. Must have excellent customer service skills, have clear and effective communication (both written and oral), strong organizational capibilities and analytical skills. The ability to manage patient insurance, collections and data processing so that patient billing is accurate and timely is also necessary. This is a full time, temp to hire opportunity.
Requirements: 2+ years of supervisory experience as well as 5+ years in healthcare billing. Must be a Certified Professional Coder or have at least three years of coding experience.
Company Info: TeleReach Corporate is a national virtual call center specializing in business-to-business appointment setting. Employees work from their home offices. Obtain details about the company and home office requirements at TeleReach.com. Immediate positions are available for qualified applicants seeking long term FT & PT work. TeleReach Corporate was established in 1996, A+ BBB rating, privately held. TeleReach holds information teleconferences, including live Q & A for interested job applicants. Register at TeleReach.com to receive an invitation.
Job Description: Outbound business-to-business sales appointment setters. All positions, FT or PT, are telecommute.
Pay Info: TeleReach offers performance-based pay. Earnings range from $12 - $28/hr. Top FT callers earn $60+K/yr. Group medical and vacation pay is available for FT employees.
Job requirements: Minimum of 1 year verifiable business-to-business telephone cold-calling experience. Computer skills and modern home office also required.
How to apply: Complete the mini-application at TeleReach.com and follow the instructions upon receiving the login. Also apply by calling 713-866-6226 to leave a verbal resume of up to 5 minutes. Under Referred By, please click on the web site where you found our ad.
TeleReach is not a match for those seeking evening, summer, inbound, B2C or temporary work and not hiring in the following states: AK, CA, CT,FL, HI, IL, MD, MI, MA, MT, ND, NH, NV, PA, WA.
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