Breeze Media Distribution Agent - MARTA - Atlanta, GA

Associate's degree in Business Administration, Accounting or directly related discipline. Two years directly related experience in a customer service position requiring cash handling, general bookkeeping and account reconciliation. Knowledge of basic accounting/bookkeeping required. Must possess a working knowledge of spreadsheet based computer software systems and must have data entry and keyboarding skills. Knowledge of database software desired. Directly related work experience may be substituted on a year-for-year basis in lieu of educational requirement. INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.

Basic Functions

Serves as the point of contact to participants of the Breeze media programs promoted by Marketing and Breeze Distribution Center. Responsible for the distribution, collection, reconciliation of accounts, and restocking of Breeze media for all outlets/service centers involved in the Breeze Media Distribution program. Responsible for the direct receipt of cash, check and or credit card from Breeze media distributors, and the on-site reconciliation of vendor accounts. Processes billings to customers and applies credits to customer accounts when appropriated. Maintains the data which includes the Nextfare System and Graphical User Interface for Breeze card inquiries, research transactions, registration, hotlisting Breeze cards, activating and deactivating auto loads for partnership programs. Processes billing to customers and applies credits to customer accounts when appropriate. Generates a number of automated reports used by Managers for analysis in the Breeze Distribution Program. Provides support to other units within the department, such as Ride Stores, Revenue Collections, Media Encoding, and Breeze Fulfillment Center. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Serves as the point of contact to participants of the Breeze media programs promoted by Marketing and Breeze Distribution Center. Responsible for the distribution, collection, reconciliation of accounts, and restocking of Breeze media for all outlets/service centers involved in the Breeze Media Distribution program. 2. Responsible for the direct receipt of cash, check and or credit card from Breeze media distributors, and the on-site reconciliation of vendor accounts. Processes billings to customers and applies credits to customer accounts when appropriated. 3. Maintains the data which includes the Nextfare System and Graphical User Interface for Breeze card inquiries, research transactions, registration, hotlisting Breeze cards, activating and deactivating auto loads for partnership programs. 4. Processes billing to customers and applies credits to customer accounts when appropriate. 5. Generates a number of automated reports used by Managers for analysis in the Breeze Distribution Program. Provides support to other units within the department, such as Ride Stores, Revenue collections, Media Encoding, and Breeze Fulfillment Center. 6. Works closely with the MARTA collection area in the routine collection of delinquent funds from Breeze Distribution Program clients. 7. Performs other related tasks as required.
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