Pathology Service Associates, LLC
The A/R Research Associate is responsible for working the accounts receivable for their clients.
They should utilize all available resources to review and resolve patient accounts to obtain payment from either the insurance company(s) or the patient.
Requirements for Position > Keying Skills of 8,0 keystrokes per hour with minimal errors.
> Experience in Telephone Customer Service.
> Excellent problem-solving, and communication skills.
> Strong computer skills, with an emphasis in internet and emailing.
> Working knowledge of healthcare, medical billing, government, and third party regulations.
> Working knowledge of CPT-4 and ICD-9 coding and Medical Terminology; > Must be able to work independently and within a team under the direction of the Supervisor and Manager.
> Must be flexible and capable of working under time constraints that may create stressful conditions.
> Proficient in prioritizing; organization and follow-up skills.
Responsibilities > Posting monies > Working denials through IDX and Task Management > Working AA Sheets when needed > Contacting insurance companies for claim resolution > Contacting referring physician offices for information that may be needed for claim resolution > Answering patient phone calls > All requests for PHI must be faxed to the PSR department in Florence for processing.
A copy should be kept in the correspondence folder for that day and the original placed in bin on supervisor's desk to be mailed to the Florence office.
> Submit all coding issues, such as, 59 modifier and diagnosis code issues to supervisor for review daily.
> Submit all charity requests to supervisor for review daily
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