Reed Education is URGENTLY recruiting for an exciting County Manager role with a specialist vocational training provider for the hospitality and leisure industries.
Our client aims are simple: to help employers increase the effectiveness and profitability of their staff, to develop learners’ personal, economic and social status and to enhance the level of service given to their customers and clients.
Courses our client trains and assesses include:
Catering and hospitality
Customer service - to include the World Class Customer Serviceskills Awards as approved by the National Academy of Hospitality and Leisure
Cleaning
Statutory training (food safety)
Health & Safety, First Aid
Apprenticeship
Train to Gain (subject to funding)
Nationally focussed, our teams of award–winning trainers and assessors are based throughout England and we have links with other training providers in the rest of the UK.
Job Description
Job title: County Manager
Reporting to: Regional Manager
Responsible for: Assessors and/or Team Leaders
Purpose of the role: To support the business growth activity within a specific area, in order to meet agreed targets and budget contributions
Principle duties: The management of Team Leaders and/or Assessors to ensure than an area fulfils the agreed targets and objectives for a specific area
Employer engagement and business development:
To develop and implement a marketing strategy and plan to retain and develop existing business and develop new business contacts across the sub-sectors of Hospitality
To actively network with relevant agencies and stakeholders to promote the business
to conduct monthly sampling of employers via employer questionnaires and visits and report details to Regional Manager
To undertake meetings and prepare information for funding agencies as required
Staff management and training:
To co-ordinate a team of Team Leaders and/or Assessors, ensuring that they reach all their agreed targets for new starts and completions of programme participants’
To co-ordinate and oversee the effective induction of all new recruits, to include the implementation of an agreed CPD plan
To performance manage and regularly review all direct reports and to ensure that all staff within team are reviewed and provided support to deliver targets
To identify and deal with non-performance
Quality assurance management:
Liaising with external verifiers, Performance managers and Internal lead IV for verifications and EV visits
To support an Ofsted inspection
To host team meetings on a regular basis and update all team
To carry out random sampling of learner soft files to ensure compliance with LSC funding guidance
Person Specification
Requirements for the role:
Excellent literacy, numeracy and ICT skills
Training and coaching qualifications to include D32/D33/D34 and or A1/V1
Substantial experience in a supervisory or management role where responsibilities included team performance management, budget, compilation and monitoring and managing of contracts and service level agreements
You must have good WBL management experience and have managed at least a team of 6 assessors - qualified and unqualified
Hospitality should be one of the sectors that you are familiar with
You must have a positive attitude
Marketing experience is a must as well as experience of hitting/excelling on targets, budgets and profiling that replicates their areas historic performance but satisfies growth plans and contracts
You must have an ambitious outlook and have the desire to succeed
All candidates who register with Reed Education will have 2 years’ referencing taken up and will be required to have a CRB check completed. All offers are conditional upon satisfactory background checks.
Please call Jacqueline Clewlow on 0121 237 2623 or email jacqueline.clewlow@reedglobal.com
Reed Specialist Recruitment Limited is an employment agency and employment business
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