We are an Equal Opportunity/Affirmative Action Employer. We currently have this position open at our Corporate Headquarters in St. Paul.
Job Overview
Job Summary: Administration of the SJM EPIQ (Enterprise Process Improvement Through Quality) system.
Job Duties:
• Collecting and documenting technical requirements used for design specifications
• Assist in evaluating new requirements and recommends new processes and standards as appropriate
• Designs, configures, builds, tests, and administers software and technical platforms to standards
• Effectively identify user and technical dependencies, identify risk, and engage other technical domains to define broader solution sets
• Define Build Standards and Test Standards, guidelines, best practices, and produce metrics as directed
• Maintain Software Lifecycle elements related to software validation including the authoring, execution and summary of validation activities (e.g. IQ, OQ, PQ). Will use industry-standard change management procedures for the maintenance of application and environment.
• Establish and maintain system specific documentation and operational procedures
• Conducts proactive capacity planning, performance monitoring, configuration tuning and technology refresh
• Perform incident and problem analysis and resolve escalated technical problems following established guidelines
• Manage & reinforce systems security in accordance with industry best practices and enterprise policy
• Work with software vendor Technical Services and Development teams for the purpose of application upgrades, validation scripting, external system integrations and report/resolve issues
• Participates in all call rotation as directed
• Perform user provisioning and new user training tasks as required
• Other duties as assigned
Travel: Up to 15%.
Qualifications:
Required:
• Bachelor’s Degree in Computer Science, MIS, and Mathematics, Engineering, Business or area of functional responsibility preferred, or equivalent 6 years of industry work experience
• 4-6 years of industry experience in a technical profession
• Experience working in a broader enterprise/cross division business unit model, preferred
• Ability to work in a highly matrix and geographically diverse business model
• Ability to work effectively within a team and as an individual contributor in a fast paced changing environment -- multi-tasks, prioritized and meets deadlines in timely manner.
• Ability to effectively work in a fast paced changing environment
• Ability to travel between multiple sites within the Twin Cities (up to 20% of time).
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Strong organizational, attention to detail and task follow-up skills
• Adept at handling multiple assignments in a timely manner and meeting assigned deadlines
Desired:
• Knowledge of and exposure to Windows, Unix, and Linux server environments.
• Familiar with the interaction of the different operating system environments and subordinate infrastructure associated.
• Understanding of networking/distributed computing environment concepts; knowledge of and experience with principles of routing, client/server programming
• Good consultative and communication skills
• Ability to work effectively within a team and as an individual contributor
• Ability to manage multiple work streams and priorities with minimal supervision
• Ability to effectively work in a fast paced changing environment
• Working knowledge of Active Directory 2003/2008 functional level.
• Understanding of LDAP and Active Directory integration techniques.
• Experience in WebSphere or related clustering and application server technologies (Tomcat, WebLogic, Geronimo).
• Working knowledge of virtual technologies is highly desired.
• Familiar with provisioning/de-provisioning practices and tools.
• Familiar with FDA QSReg/ISO13485 elements specific to software lifecycle management and software validation
St. Jude Medical - 3 days ago - save job - block
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