The DMV Title Clerk is responsible for processing vehicle titles accurately and within company timelines and for providing excellent service to customers.
Essential Functions:
- Processes vehicle titles with precise accuracy
- Researches vehicle titles and resolves issues in a timely manner
- Meets company timelines in processing titles and resolving title issues
- Understands and follows corresponding state title processing guidelines
- Consistently responds to customer inquiries and requests in a professional manner within company timelines
- Maintains a positive and professional demeanor
- Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service
- Other administrative duties as assigned
Required Skills
- Excellent customer service attitude and skills
- Excellent communication skills
- Professional phone manner
- Computer proficiency
- Must be able to multi-task in a fast-paced environment
- Strong attention to detail
- Occasional O.T. as needed
- HS diploma or GED preferred
Required Experience
- One year DMV Title processing experience
- Knowledge of DMV documentation requirements
- One year of customer service experience
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Copart, Inc. founded in 1982, connects buyers and sellers around the world. Copart remarkets salvage and clean title vehicles to dealers,…
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