Reports to Director of Transportation – TN DC
- Executes work under direction or established procedures 50% of the time.
- Works independently setting priorities and work schedule 50% of the time.
- Does not supervise others.
Primary Purpose:
Performs clerical duties associated with the administrative department for Dot
Transportation, Inc.
Essential Duties:
- Receives, routes, and analyzes information for the department.
- Assists in making customer and vendor appointments and driver calls.
- Communicates with drivers on deliveries and pickups.
- Organizes necessary paperwork for drivers.
- Assists in router download, upload, and dispatch areas.
- Puts system in place to accurately track internal quality measures.
- Tracks and posts internal quality measures.
- Retrieves driver purchase order call-in information and posts in AS/400
system.
- Updates AS/400 system on purchase orders, ETA (Expected Time of Arrival),
customer directions, and customer master data.
- Communicates with internal and external customers.
- Serves as a backup position for the Assistant Dispatcher position
Other duties as assigned
Safety Responsibility:
Assumes responsibility for the safe workplace actions of self and co-workers,
and for the safe conditions of the work location.
Requirements:
- High School diploma or GED required, four-year college degree preferred.
- Excellent mathematical and reading skills.
- Good oral and written communication skills.
- Ability to work in a fast-paced environment with multiple deadlines.
- Ability to work well with both internal and external customers.
- Basic computer skills.
- Strong organizational skills.
Wage Range:
$9.03 – $13.55
Pay Grade
: 13
Qualifications
Requirements:
·
High School diploma or general equivalency degree required, four year college degree preferred.
·
Excellent mathematical and reading skills.
·
Good verbal and written communication skills.
·
Ability to work in a fast-paced environment with multiple deadlines.
·
Ability to work well with both internal and external customers.
·
Basic computer skills.
·
Strong organizational skills.
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