Are you ready to make an impact on one of Microsoft’s fastest growing businesses? Are you passionate about leading the IT industry and driving cloud adoption across the world? If so, come join the fast paced Service Engineering team within the SharePoint Online organization, responsible for key facets of the online service. This is an exciting and fast growing business as we are rapidly on boarding new online customers. This team works closely with the other BPOS services to launch the next wave of Microsoft Online services.
The SharePoint Online Service Engineering team is chartered with developing, building, and running a highly available, secure, and scalable online environment. This environment provides a great opportunity for an experienced Service Engineer with specific focus on Datacenter Network Engineering. This role will be primarily responsible for building, running, and migrating our global network infrastructure. The position will require the ability to partner with partner teams, build architectural strategies, and drive project plans to deliver against key business initiatives. It will also involve joint software development efforts across multiple infrastructure platforms such as Cisco, Juniper, and F5 Networks.
Responsibilities include:
• Interact with business stakeholders to develop operational project plans that align with key business objectives.
• Manage day-to-day network build operations within Microsoft datacenters.
• Provide general networking expertise, design next generation network architectures and corresponding adoption strategies.
• Develop tools, optics, and quality control processes that provide network service stability.
• Develop and deploy role based reporting dashboards for executives, account support, and operations personnel.
• Debug and resolve technical problems through collaboration with IT teams.
• Establish clear standards and procedures documentation for training other engineers and operations personnel.
• Reporting of key performance KPIs and metrics.
Education & Job experience requirements:
BA/BS in Computer Science, Electrical/Computer Engineering, related degree, or equivalent work experience.
Strong System Engineering & Administrative skills with datacenter networks.
Demonstrated strong experience in scripting languages such as PowerShell, C# and C++.
Relevant knowledge of network industry standards and the use of analytics in an operational setting.
Understanding of software development methodologies and practices including agile development and continuous integration (CI)
Experience working Cisco, Juniper, and F5 systems.
Certifications such as MCSE, CCNA, CCNP, CCIE, CNE is a big plus.
Participation in the Operations team’s 24/7 on-call rotation as needed.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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