The Microsoft Operations Center is building the next generation of operational capability for hyper-scale. To enable the kind of growth and complexity we encounter and need to handle, we embed effective continuous service improvement, program management and business intelligence into the core of our operations, leveraging Big Data, SQL and a combination of tools and processes to ensure service delivery that is measurable, repeatable and consistent. We are actively hiring for a Senior Program Manager who would lead our investments in several of these key areas. If your passion is BI and Data that enables services to perform better, let's talk!
Roles and Responsibilities
Building, developing and enhancing existing and new tools and business intelligence data specs and requirements.
Actively engaging with tools and business intelligence teams across the organization to ensure requirements are accepted and tooling is developed in accordance with these.
Owning and driving monitoring and tooling for the MOC operations organization including 3rd party monitoring like Keynote and Gomez.
Basic Qualifications
2+ years of experience with program management, operations management or technical leadership in operations or engineering for online services, service providers or telecommunications providers
1+ years of experience in SQL Server, Business Intelligence or Datawarehousing
Preferred Qualifications
4+ years of experience with program management, operations management or technical leadership in operations or engineering for online services, service providers or telecommunications providers
2+ years of experience in SQL Server, Business Intelligence or Datawarehousing
Past experience with 3rd party monitoring including Keynote, Gomez, etc is strongly preferred
Bachelor’s degree in Computer Science, MIS or related discipline or equivalent work experience
Knowledge of SQL, Excel and basic data manipulations
Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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