As the first department most patients encounter, you will be playing a key role in the patient’s overall experience at our facility, and setting the tone for our organization’s mission statement “ to continuously improving the health and well-being of the people we serve.”
Training will consist of a week of observation at one of the WK facilities, a week of training on insurance, policy, & the process’ of the admitting department, and a week of hands on training with a preceptor. Once you settle in, you have the option of taking the NAHAM test, which will nationally certify you as an Access Associate.
As an employee, your job will be to register each patient in a timely manner, recording their demographic and insurance information while providing the utmost in customer service and satisfaction. You must be familiar with a computer, good at typing, and have a high school degree or equivalent. Most of all, you must possess the ambition and drive to make yourself and your organization better.
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