Responsibilities :
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned outpatient/medical office.
- Performs various clerical duties including typing, processing mail, and ordering and maintaining supplies.
- Receives and handles incoming telephone calls. Schedules and coordinates appointments utilizing appropriate triage techniques and in compliance with patient’s insurance status and assignment. Reviews daily appointment schedule to assure accuracy, patient access and availability of medical record.
- Retrieves and reviews daily audit reports and corrects discrepancies. Retrieves and reviews open encounter report and completes process to close encounters.
Education & Experience:
- One year of clerical experience to include customer service preferred.
- High school diploma or equivalent required.
How To Apply
If you are interested in joining the St. John Providence Health System team, please apply by completing an online application at stjohnprovidence.org.
If you have questions about the application process or require a reasonable accommodation to complete the application, please contact the Ascension Health Ministry Service Center at 1-855-992-4672 between the hours of 7:30 am and 8:00 pm EST Monday-Friday.
Equal Employment Opportunity
St. John Providence Health System is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.
For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
M/F/Disabled/Vet
Reasonable Accommodation
St. John Providence Health System provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within St. John Providence Health System will be reviewed at the e-mail address supplied.
Thank you for considering a career with St. John Providence Health System.
E-Verify Statement
St. John Providence Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E -Verify (link to E-verify site)
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