The list established will be used to fill vacancies as they occur, and will also be used for temporary (extra help) opportunities. If you are interested in such opportunities, please be sure to indicate that on the appropriate questions.
This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org. Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, normal business hours, for applicants to apply online.
Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
Typical Tasks:
The following typical tasks are common to positions in this class regardless of departmental assignments. Specific tasks by department are available in descriptive form.
- Acts as liaison with community residents and keeps professional staff informed of current community situations;
- Learns general departmental programs and available community resources in order to acquaint community residents with existing departmental programs;
- Makes appointments;
- Keeps simple records;
- Gathers data and prepares brief reports;
- Arranges transportation or drives residents receiving services of the department;
- May act as interpreter in contacts involving non-English speaking residents;
- Attends appropriate staff and in-service meetings;
- Attends on-the-job training sessions;
- Provides assistance and support services to community residents and professional staff either in the field or clinic;
- Acts as liaison with community residents;
- May counsel clients/patients regarding personal problems and explain to them available community resources;
- Confers with professional staff to assist in evaluating client needs or problems;
- Locates clients in the community who need the services of the department; and
- Performs other related duties as required.
Employment Standards:
Possession of a valid California Drivers license prior to appointment, and the ability to qualify for a County Drivers Permit.
Experience Note:
The required knowledge and abilities are typically attained through six (6) months of community service experience working with community based or non-profit organizations, which provided an opportunity to be familiar with available community resources and basic record keeping.
Knowledge of:
- Problems, needs, attitudes, and behavior patterns of community residents;
- Available community resources;
- Basic record keeping.
Ability to:
- Understand and follow written and oral directions;
- Record and maintain simple records;
- Read and write English;
- Communicate effectively and establish good relationships with community members;
- Establish and maintain effective working relationships with others.
Veterans Preference Information
This recruitment has been identified as non-entry level by the Human Resources Director. Any veteran who has submitted a copy of their DD214 form, and received an honorable discharge within the last five years, will be given a preferential credit of five percent (ten percent for those identified as disabled veterans), after attaining a passing examination score for a numerically scored examination.
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