MISSION SUPPORT ASSISTANT (OA) job - Centers for Disease Control and Prevention - Del Rio, TX

Customs & Border Protection (CBP): Securing America’s Borders

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resiliency to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.


Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation’s borders. At U.S. Customs and Border Protection, we:


  • Screen passengers, vehicles, and shipments entering our country

  • Seize illegal narcotics, vehicles, and agricultural products

  • Prevent unauthorized entry into the country

  • Rescue individuals who fall into dangerous conditions traversing our border

For more information about CBP’s mission, activities, and careers, please see http://www.cbp.gov/ .


This position will allow you to use your expertise in administration to provide substantive clerical support to CBP management. This position starts at a salary of $31,944 (GS-5 Step 1) with promotion potential to $51,437 (GS-07 Step 10). Apply for this exciting opportunity to strengthen the Department’s ability to protect the homeland by analyzing and refining existing work methods and developing new methods and procedures.


Who May Apply:


  • Open to all U.S. Citizens.

  • For definitions of terms found in this announcement, please see http://www.dhs.gov/xabout/careers/gc_1303762131481.shtm .

Organizational Location: This position is located within U.S. Customs and Border Protection, Office of Border Patrol, Del Rio Sector Headquarters, Del Rio, TX.


One or more selections may be made using this job opportunity announcement.


The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.


TRAVEL REQUIRED



RELOCATION AUTHORIZED

KEY REQUIREMENTS

  • You must be a U.S. Citizen to apply for this position

  • You may be required to pass a background investigation and/or polygraph

  • Males born after 12/31/1959 must be registered with Selective Service

  • Primary U.S. residency for the last three years (see “Other Information”)

  • You may be required to pass initial and random drug testing.


DUTIES: Back to top

In this position, you will strengthen the Department’s ability to protect the homeland by joining a valuable team of administrative professionals. Typical work assignments include:

  • Assisting in one or more administrative support areas which include budget, logistics and procurement, human resources, and records and files management

  • Using various software packages such as word processing, spreadsheets, and databases

  • Developing, maintaining, and preparing reports and office records


QUALIFICATIONS REQUIRED: Back to top
GS-5 : You qualify at the GS-5 level if you possess one year of specialized experience that included duties such as gathering data for routine reports, maintaining transaction logs, recordkeeping, ordering routine equipment and services, typing documents, reviewing forms and other documents for completeness, and preparing graphs and charts.


Education Substitution : Successful completion of a full four-year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite may substitute for specialized experience at this level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.


Combining Experience and Education : To combine your education and experience, convert each to a percentage and then add the percentages. If your education is described in quarter hours, multiply by the fraction 2/3 to convert into semester hours, then divide the semester hours by 18. To determine your percentage of qualifying experience, divide your total months of experience by the required number of months of experience. Add your percentages together. The total must equal at least 100% in order to qualify.


GS-6: You qualify at the GS-6 level if you possess one year of specialized experience that included duties such as preparing a variety of administrative documents and reports, monitoring transactions, recordkeeping, processing requests for services, solving problems, and providing routine program information to users. (There is no education substitution for GS-6.)


GS-7 : You qualify at the GS-7 level if you possess one year of specialized experience that included duties such as coordinating administrative requirements with offices served, maintaining contact with offices having primary responsibility for administrative programs and obtaining the most up-to-date information on procedural requirements, assisting with routine administrative matters, maintaining databases, identifying trends or patterns, and compiling narrative/data reports. (There is no education substitution for GS-7.)


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


You must m eet all qualification requirements, including education, if applicable , subject to verification at any stage of the application process by Wednesday, August 12, 2015


This position is covered under the bargaining unit.


Typing Certification: You must be able to type at least 40 words per minute based on a 5-minute sample with 3 or fewer errors.


HOW YOU WILL BE EVALUATED:
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, we will use an online self-assessment questionnaire to place you in one of three categories based on your experience, education and training. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.


If you meet the minimum qualifications, you will be placed in one of the following categories:


  • Best Qualified : Applicants possessing a background that demonstrates a superior level of all evaluation criteria.

  • Well-Qualified : Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.

  • Qualified : Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

  • If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see View Occupational Questionnaire


    Knowledge, Skills, Abilities and Other Characteristics (KSAOs):

    Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in their resume. The KSAOs are:


    • Ability to interpret, understand, and apply established concepts, principles, regulations, policies, procedures, and operating guidelines governing administrative support functions

    • Knowledge of a variety of software packages such as word processors, databases, spreadsheets and graphics

    • Ability to organize, analyze, and present information in a variety of effective and useful ways


    Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found at: http://www.opm.gov/Reduction_In_Force/employee_resources/ctap/Employee-Guideline_CTAP.asp#3a . To be considered well qualified under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed in the “Required Documents” section of this announcement.


    Veterans : Qualified veterans who have a compensable service-connected

    disability of at least 10% are listed in the best-qualified category, except

    when the position being filled is scientific or professional at the GS-09 grade

    level, or higher. (This position is not considered

    scientific/professional.) Other 10-point preference eligibles and veterans with

    5-point preference who meet the eligibility and qualification requirements are

    placed above non-preference eligibles within the category in which they

    qualify. For more information on veteran’s preference, please see: http://www.fedshirevets.gov/index.aspx


    BENEFITS: Back to top

    DHS offers competitive starting salaries and an attractive benefits package, including: health, vision, dental, life and long-term insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, Employee Assistance Program, personal leave days and paid Federal holidays. Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to www.dhs.gov/careers and select “Benefits”.


    To compare cost of living data, calculate mortgage scenarios, or gather information on communities and school districts, please visit the website: http://www.relocationessentials.com/aff/lifecare/tools/salary/col.aspx


    OTHER INFORMATION:
    Residency : If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement:

    1. Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);

    2. Worked for the United States government as an employee overseas in a federal or military capacity; or

    3. Been a dependent of a United States federal or military employee serving overseas.


    Exceptions may be granted if you provide complete state-side coverage information regarding participation in “Study Abroad” programs, overseas church missions, or state-side addresses of anyone who worked or studied with you overseas. You must provide information and related documentation at the time of application.


    Background Investigation : Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency’s core values of vigilance, service to country and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (i.e., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy) and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. Entry into this position may require that you successfully pass a polygraph examination. For more information, please see: http://www.cbp.gov/xp/cgov/careers/apply/mandatory_back_invest.xml .


    Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.


    Probationary Period : All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.


    CBP uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify here, http://www.uscis.gov/e-verify , including your rights and responsibilities.


    Every individual receives a fair opportunity throughout the Federal recruitment and hiring process. To learn more, click on the link https://hru.gov/Studio_Recruitment/tools/Mythbuster_on_Federal_Hiring_Policies.pdf


    Follow U.S. Customs and Border Protection on Twitter @CustomsBorder



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