ProMedica’s Mission is to improve your health and well-being. Which is why, at ProMedica Bixby Hospital, we don’t just treat patients; we treat them, and their families, with respect. In fact, we’ve been doing so for 100 years. We focus on bringing you excellent care, impeccable service and a compassionate ear. And we’re a critical access point to extensive care throughout the entire ProMedica system.
ProMedica Bixby Hospital is located in Adrian, Mich. We are an 88-bed, full-service acute-care hospital that never rests. Dedicated to serving our community, we have more than 120 active doctors working rigorously to meet the needs of our patients and their families.
We are looking for a Patient Registration Clerk who demonstrates knowledge of medical terminology, reaffirms commitment to service excellence and respects patient, service provider, and organizational confidentiality procedures and protocols.
Position Summary:
Monitors flow of patients to ensure they are on time for appointments and registers patients using computerized programs. Explains financial requirements to the patient or responsible party and collects deposits and co-pays as required. Obtains properly signed consent forms, insurance information and signatures and information as required by regulatory agencies. Performs Mediquant functions on all Medicare/Medicaid required tests and issues Advanced Beneficiary Notices (ABN) as appropriate. Maintains department records, reports and files as required.
Position Requirements:
- H.S. graduate or equivalent.
- Successful completion of a Windows operating system training course preferred.
- Successful completion of a medical terminology course preferred.
- Previous experience in a hospital or medical office setting preferred.
- Demonstrates knowledge and use of PDCA methodology for quality improvement.
- Maintains and protects patient rights under HIPAA Privacy standards.
- Follows policies and procedures for the protection of the release of protected health information.
- Demonstrates appropriate use of communication skills to meet customer requests for information.
Required education:
- High school or equivalent
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