Spec-Cust Relations-SCEG job - SCANA Corporation - Cayce, SC

Our team responds to a high volume of inbound customer calls and process data in our online Customer Information System. These responsibilities include issuing orders for service and assisting customers with a variety of inquiries regarding their natural gas and electric services. Qualifications A High School Diploma or equivalent. A minimum of 2 years experience in a resolution-driven customer service environment. Proficiency to navigate quickly and accurately in a Microsoft Windows computer system. Outstanding communication skills to interact effectively and efficiently with customers and team members. Excellent listening skills and the ability to demonstrate empathy to help our customers. Basic math, general accounting and analytical skills. The ability to multi-task to resolve concerns quickly and accurately. The ability to work second or third shift which may include one weekend day. The flexibility to work additional hours as necessary in emergency situations. Pay,Benefits, & Work Schedule This position’s starting rate is $14.50/hour with eligibility for performance-based increases every 6 months for the first 2 years of employment. Equal Employment Opportunity SCANA and its subsidiaries are equal opportunity, affirmative action employers. Our jobs are open to all applicants regardless of race, color, sex, gender, sexual orientation, age, religion, national origin, marital status, pregnancy, disability, military or veteran status, or any other basis prohibited by federal, state, or local law. Application Deadline Please submit your online application and include your resume on or before Sunday, August 16, 2015.

Source link

Share this

Share on FacebookPlus on Google+