High School/GED
Reporting to a Clinic Director/Supervisor and the entire team, responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists customers with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Team Leader and/or Clinic Director. High School diploma or equivalent required. Healthcare office/department experience preferred.
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