Cendera Funding
Job Description
Title: Reverse Mortgage Loan Processor
FLSA: Non-Exempt
Location: Corporate Office, Fort Worth Branch
Reports to: Branch Manager
Date: October 29, 2015
**MUST have Reverse Mortgage Processing Experience. Please outline your experience in your resume or cover letter**
Job Summary: The Reverse Mortgage Loan Processor is involved in filling out, verifying, compiling and inputting financial data for completion of a mortgage transaction.
Essential Functions
Customer Service
- Act as liaison between borrower, underwriter, loan originator and lender
- Provide customer with timely periodic status updates of their loan application
- Return all inquiry calls within one business day
Customer Intake and Data Entry
- Collect required documentation from applicants and follow up on missing items
- Establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports
- Order credit reports, title reports
Files System Management
- Compile documents for customer files and enter intakes to data management software for processing assessment
- Assure that all customer files are complete and in compliance with regulatory agencies and internal policies
- Ensure customer privacy, security of files and appropriate staff access.
Administrative Support
- Maintain pipeline report and notify management of status as needed
- Process the documents received for each file, verifying the accuracy and completeness of each document.
- Prepare fund request documents for wiring funds to closing
- Other duties as assigned
Skills/Qualifications: Telephone skills, verbal communication, Microsoft Office skills, listening, professionalism, customer focus, organization, informing others, handles pressure, phone skills and supply management.
Must have experience as a Reverse Mortgage Loan Processor.
Experience as a Loan Originator preferred.
Licensed Loan Officer preferred.
Physical and Mental Demands
While performing the duties of this job, the employee is occasionally required to move about; sit; use hands, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. The employee may be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee may be required to lift or move 10+ pounds.
Mental requirements include the ability to read, write, reason, and problem solve.
Working Conditions
The noise level in the primary work environment is usually moderate i.e., business office with computer printer, and light traffic. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
Job Type: Full-time
Required experience:
- Reverse Mortgage Processing: 1 year
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