COORDINATOR-CUSTOMER SERVICE - PRN - FLOAT POOL - Baptist Memorial Health Care Corporation - United States

Overview and Responsibilities:

This is a BMG Float Pool position providing an excellent opportunity to work in a diverse range of medical practice specialty clinics.


Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.


Qualifications:


Description


Minimum Required


Preferred / Desired


Experience


Entry level Telecom Operator


One year’s current healthcare experience with insurance billing and/or medical collection and medical terminology.


Education


Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.


Collegiate or medical trade completion. Associates Degree


Training


Basic keyboarding and excellent customer service skills


Special Skills


Type 30 wpm, 10 key experience, and excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.


Proficient with 10-key



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