The City of Bloomington is now accepting applications for the position of Police Records Assistant. Position is responsible for providing customer service to callers and visitors, maintaining police records and databases, transcribing audio and video files, and providing administrative support to police personnel. Seeking candidates who will thrive in a fast-paced environment and provide excellent customer service to both the public and internal Department staff.
Regular hours are weekdays from 9:30 a.m to 6:00 p.m., plus rotating weekend shifts.
Examples of Duties:
- Directs incoming visitors, phone calls and public inquiries to appropriate personnel.
- Transcribes, records, duplicates and files investigative statements, videos and digital media.
- Monitors and administers multiple database applications; performs data entry and compiles statistical data and reports.
- Assists officers with entry and retrieval of information from the Department’s numerous files, records and databases.
- Acquires and maintains knowledge of the Minnesota Data Practices Act regarding classification of data released; responsible for researching matters related to data practices and dissemination of information.
- Codes and appropriately routes police department offense reports.
- Processes department timecards.
- Develops and releases specialized crime reports for media
- Maintains independent high profile case files: i.e., Major Crime Reports, Registered Sex Offender registration forms and related reports.
- Manages and coordinates the processing of false alarms.
- Generates reports and maintains statistical data required by the Minnesota Bureau of Criminal Apprehension.
- Assists in compiling and electronically sending investigative files to the City and County Prosecutor’s offices; processes all paperwork for court.
- Processes criminal history checks for law enforcement, local government, private citizens, city personnel, Hennepin County, Liquor and Gun Permit applications, and adoption agencies.
- Processes court ordered expungement requests.
- Monitors and audits fingerprint and photo imaging submissions to the state for accuracy and quality.
Minimum/Desirable Qualifications:
Minimum Qualifications
- High school degree or equivalent
- Three years general clerical experience, including customer service experience
- Good clerical aptitude and organizational skills
- Ability to type at least 60 words per minute with accuracy
- Excellent computer skills and knowledge of Microsoft Office software including Excel
- Ability to communicate effectively both orally and in writing
- Ability to maintain effective working relationships with the public and employees
- Ability to work overtime when assigned and be available for occasional call-ins
- Ability to work various shifts and schedules when required and assigned
Desirable Qualifications
- Past work experience providing administrative support in a law enforcement or public safety office.
- Ability to speak one or more languages, in addition to English, with a presence in the community, such as Spanish, Hmong, Vietnamese, or Somali.
- Training in or knowledge of the Minnesota Government Data Practices Act.
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