CSS Processor
Location: The Woodlands, TX
Duration: 6 months
Overview: The CRS Group is looking for a CSS Processor for one of our clients.
Responsibilities:
- Responsible for performing both the core and advanced function of one or more service areas within Client Support Services (CSS)
- Ongoing problem solving, trouble-shooting equipment and/or processes, acting as a resource to team members, and maintaining quality standards as defined for each function
- Demonstrate the ability to uphold quality standards in work with no supervision
- Flexible and proficient in all functions of the service area(s) and demonstrate the ability to recognize when to shift work efforts to improve the deliverables of the service area(s)
- Anticipate challenges, prioritizes, and adjusts to ensure multiple complex deliverables are completed according to internal and external service measures
- Achieving quality results by applying best practices, adhering to quality standards, understanding customer impact, etc.
- When problems arise, communicate effectively with team members to resolve issues and perform appropriate follow-up to prevent issues in the future
- Excel at utilizing equipment capabilities and provide trouble-shooting for minor equipment issues within service area(s)
Qualities:
- Operations or production background
- Organizational skills
- Strong quality focus
- Good customer service skill set
- Demonstrated multi-tasking skills
- Strong technical aptitude (computers and/or equipment)
Job Type: Contract
Salary: $15.00 /hour
Local candidates only:
Required experience:
- Mailroom clerk, mailing and mail processing experience: 5 years
Required education:
- High school or equivalent
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Please review all application instructions before applying to CRS Group.
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