Patient Access Representative - Outpatient Registration - Woman's Hospital - Baton Rouge, LA

Interviews patients for the purpose of initiating patient record. Obtains financial, demographic and medical data for patient billing and charting. Enters and maintains accuracy of patient location and orders procedure correctly to ensure synchronicity with ancillary service systems who rely on accurate patient status to deliver service and ensure reimbursement. Other duties include, but not limited to, registration of OB Express patients, verifies eligibility and requests financial deposits as required by insurer and hospital policy. Obtains referrals if needed. Assists in training new employees. Performs other duties assigned by department management according to policies and procedures and the mission of Woman’s Hospital. Minimum Education: High school diploma or equivalent. Some college preferred. CHAM or CHAA certification preferred. Minimum Work Experience: Requires 2 years experience in patient access or related healthcare field (insurance, medical billing, etc.) and a minimum of 2 years customer service experience. Job Knowledge: Requires excellent customer services skills. Must have strong computer, phone and organizational skills. Ability to prioritize and multi-task are required. Knowledge of medical and managed care terminology preferred.

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