Devereux’s Children’s Behavioral Health Services is currently seeing an Intensive Case Manager for Short-term Residential Services. The Intensive Case Manager acts as an advocate and provides problem resolution and team collaboration for clients in obtaining needed after care services for education, medical and mental health services. Works closely with primary therapist to ensure high quality service delivery.
Responsibilities include the following, but not limited to:
Participates in pre-admissions screenings and weekly team meetings for all clients in the SRT program
Coordinates care and after care for individuals in mental health, medical, placement and related areas
Coordinates, monitors and reviews the provision of services to ensure individuals are receiving and participating in services on a continual basis. Links individual to appropriate mental health, medical, or other appointments providing transportation as needed.
Maintains direct contact via telephone and face to face with caseload and parent/guardian. Serves in liaison capacity communicating with the individual, the family/guardian, agency representatives and other stakeholders/advocates per agency guidelines.
Ensures the timely and accurate completion of related documentation to include service documentation, outcome reports, authorizations, releases, and assessments.
Assists in the hospitalization process as required.
Meets agency required productivity goals weekly. Is able to be independent in creating weekly schedules to allow enough appointments as well as needed paperwork time. Maintains a flexible work schedule to meet individual/family needs.
Organization Profile
Devereux is a leading non profit behavioral health organization that supports many of the most underserved and vulnerable members of our communities. Founded in 1912 by Helena Devereux, we operate a comprehensive national network of clinical, therapeutic, educational, and employment programs and services that positively impact the lives of tens of thousands of individuals and families every year. We help empower children and adults with intellectual, emotional, developmental, and behavioral challenges to lead fulfilling and rewarding lives. Our Philosophy of Care operates under the core principles of Individualized Services; Effective and Accountable Services; and Positive, Behavioral Approaches.
Additional Details
The primary purpose of Devereux is to provide quality service to those entrusted to our care by their families, guardians, agencies, and other designated parties. The most critical resource we have to accomplish this task is our employees. No intervention can be implemented without the assistance of competent employees who are physically and mentally prepared to carry out this tremendous responsibility.
For this reason, in addition to a competitive salary, Devereux provides a comprehensive health and welfare benefits program to eligible full-time employees, family members, and domestic partners. Health and welfare programs include medical, dental, prescription drug, preventative care, mental health services, and an Employee Assistance / Work Life Balance Program, as well as generous time-off policies, and a 403 B retirement plan. Additionally, voluntary, employee paid, Vision and Supplemental Life Insurance are available to FT employees.
**It is the intent of Devereux to continue to offer these benefits; however, we reserve the right to change or stop them at any time, with or without notice. Education & Experience: BA/BS undergraduate degree in a Human Services discipline, experience in Case Management a plus. 1 year experience with children.
Physical Requirements: Significant amounts of walking, sitting, and standing. Some lifting and/or managing resistance required related to applying physical intervention techniques – upwards of 75-100 lbs. or more. Some repetitive wrist/hand movements, normal hearing and vision. Frequent use of computers and office equipment. Occasional driving of Devereux vehicles for business purposes. Ability to meet 100% mastery of Safe and Positive Approaches (SPA) techniques.
Work Environment: Regularly works inside areas that are adequately lighted and ventilated. Some fluctuations in temperature. Protective equipment – latex gloves, facial mask protective eyewear, gown. Possible exposure to blood-borne pathogens. Physical involvement in the exercise of SPA intervention techniques.
Core Curriculum: As required annually by licensing agencies and Devereux (organization and Center-specific modules).
In keeping with Devereux’s philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the Americans with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to allow such individuals with disabilities to perform the essential functions of this position.
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