Packer/Stocker - Chocolateer B2B job - Ghirardelli Chocolate Company - Lathrop, CA





Packer/Stocker – Chocolateer will help the general manager and his or her management team ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work. The Chocolateer will be responsible for upholding the high standards of the company and its reputation.


Scope of Responsibilities
Stocking and Pre-packing


  • Assemble various proprietary retail items per the Recipe Guidelines

  • Maintain adequate supply of all retail product needed for pre-packing builds

  • Ensure all product is appropriately packed per Company Guidelines and State/Local Weights and Measurements requirements

  • Maintain warehouse floor and products to Company Standards of cleanliness, FIFO

  • Maintain detailed knowledge of all products, menu, lot coding, palletizing and Company History

  • Maintain being professional in all encounters with guests and peers

  • Assist Co-workers, Supervisor, and Management in delivering quotes and meeting deadlines

  • Be able to work in fast paced environment

  • Meet quotas and deadlines

  • Be able to adapt to constant changes in priorities

  • Flexibility to work in both sides of the warehouse shipping and co-packing

Maintenance and Sanitation

  • Maintain a clean and sanitary condition of the warehouse per Company Guidelines

  • Maintain all glassware and serve ware in a clean and sanitary condition per Company Guidelines

  • Maintain levels of sanitation and cleanliness in regards to trash receptacles

  • Maintain levels of sanitation and cleanliness in regards to floors

  • Maintain the stockroom in a clean and orderly fashion per Company Guidelines

  • Follow Food Safety guidelines for the proper storage, care, and usage of food items

  • Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager

  • Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition

Fountain/Food Service

  • Properly Set Up, Pack, Maintain, Shipping and Packing area per Company Guidelines and Standards

  • Utilize good judgment and practice to minimize or eliminate wasted product

  • Replenish inventory items throughout the day as needed

  • Maintain the proper levels and all required inventory and supplies

  • Maintain shipping and packing area equipment in a clean and sanitary condition

  • Keep knowledge level current of all products and their required preparation

  • Work as a “Packer or Shipper” as needed

  • Be knowledgeable of product, product menus, lot coding, and FIFO

  • Follow Food Safety guidelines and Best Practices for the proper storage, care, and usage of food items

  • Maintain all equipment and supplies in good working order

  • Keep current of all Product Roll Outs

  • Create all Candy items per Company approved recipes and guidelines


Specific Knowledge & Skills


  • Clear, professional, and effective oral and written communication

  • Teamwork and cooperative spirit

  • Ability to manage time effectively and be self-directed under minimal supervision

  • Familiarity with point of sale systems, such as MICROS

  • Knowledge of restaurant or retail sector


Education & Work Experience


  • One or more years of related experience in a fast-paced restaurant or retail environment


Working Conditions


  • Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)

  • Rare to Occasional Simple Grasping

  • Rare to Occasional ability to lift and carry up to 50 pounds

  • Occasional to Constant Sitting

  • Occasional to Constant Walking

  • Occasional to Constant Standing

  • Rare to Occasional twisting of the neck and waist

  • Rare to Occasional Reaching at or below the Shoulder level

  • Ability to travel to various locations across the country

  • Occasional to Frequent usage of verbal communication equipment (telephone, radio, cellular)

  • Rare to Occasional Squatting/Bending/Stooping/Stretching









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The Ghirardelli Chocolate Company is a manufacturer and marketer of premium chocolate products. Incorporated in 1852, Ghirardelli has an…





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