Temporary Customer Service Representative I #35506 job - Puget Sound Energy - Bellevue, WA

JOB SUMMARY: Puget Sound Energy’s Lease Services Department is looking for a Temporary Customer Service Representative (CSR) to join our team! Customer Service Representatives are responsible for responding to consumer inquires via phones, e-mail and written correspondence. You will be responding to inquiries including service requests, emergencies, billing, credit or payment inquires, rates, bill inquires, energy conservation and customer programs. In addition, you may perform tasks including processing returned mail, updating customer information, compiling reports and performing other office and clerical tasks as assigned. This is an excellent opportunity to play an integral role within PSE to help us better serve the environment, our customers and the communities in which they live. PSE provides an environment where all employees are valued, respected and provided with the opportunity to achieve maximum performance. Gain the energy to do great things through a career with Puget Sound Energy! JOB REQUIREMENT:JOB RESPONSIBILTY: MINIMUM QUALIFICATIONS: High School diploma or GED Must be able to type a minimum of 35 words per minute. Successful completion of six to ten (6-10) credits of business school or college studies in accounting, communication skills, drafting or social sciences or its equivalent in experience and/or education Successful completion of courses in basic PC, electricity and natural gas is desired. Two years customer service skills preferably in a call center environment. ADDITIONAL INFORMATION: Starting wage is $18.01 per hour as determined by union scale. This is an IBEW Represented position and the successful candidate must become a member of the IBEW. This is a “safety sensitive” position. In addition to the standard PSE pre-employment drug and alcohol testing, subject to inquiries of former employers regarding drug and alcohol test results and random testing according to DOT standards. No benefits.

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A sound investment, Puget Energy is the holding company for one of Washington State’s largest utilities, Puget Sound Energy. The…

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