Work Schedule: Monday – Friday, 5:30 a.m. – 11:00 a.m.
Position Summary : Position performs a variety of clerical functions for the Customer Service Department.
Education Experience: High school diploma (GED) with at least one year of clerical experience or graduation from an accredited business school or college in office administration.
Must have excellent communication skills and a working knowledge of Microsoft Office, and ability to work within various computer systems.
Essential Functions:
- Prepare delinquent accounts for further revision
- Prepare work orders for JEA employees in the field
- Prepares and distributes documents and reports (including word processing, spreadsheet, and presentation documents)
- Processes inter-office communications
- Organizes, files, retrieves and maintains filing system
- Maintains required records for workgroup.
- Cross reference reports between multiple systems
- Coordinate by phone with servicemen in the field
- Provides records/information to JEA employees and customers as needed
- Operates various office equipment including personal computer, copy machine, calculator, facsimile, scanner.
- Performs additional duties as requested
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