Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation’s top hospitals by U.S. News ; World Report.; Barnes-Jewish Hospital’s staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals.; Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a ;Magnet Hospital; by the American Nurses Credentialing Center.
The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations.
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Role Purpose
Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
Responsibilities
Minimum Requirements
Degree
Experience
Supervisor Experience
Preferred Requirements
Experience
Benefits Statement
Note: not all benefits apply to all openings
– Comprehensive medical, dental, life insurance, and disability plan options
– Pension Plan/403(b) Plan
– 401(k) plan with company match
– Tuition Assistance
– Health Care and Dependent Care Reimbursement Accounts
– On-Site Fitness Center (depending on location)
– Paid Time Off Program for vacation, holiday and sick time
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Internal Number: 1140117-1A
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