Customer Service Representative/Finance - City of Naples, FL - Naples, FL

GENERAL DESCRIPTION OF DUTIES : T he purpose of the position is to perform routine to moderately complex account maintenance and customer service work for the City’s utility billing, account maintenance, occupational licensing, and solid waste/commercial and residential service functions.

Typical Qualifications:
MINIMUM QUALIFICATIONS : High school diploma or GED; supplemented by two (2) years related previous experience, preferably in a customer service environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this position.


Supplemental Information:
ADA COMPLIANCE : Physical Ability : Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements : Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Environmental Factors : Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.



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