You can have a meaningful career with an agency that truly values a diverse workforce. In our agency, you’ll find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring that federal offenders serve their sentences of imprisonment in facilities that are safe, humane, cost efficient, appropriately secure, and provides reentry programing to ensure their successful return to the community. Our employees at federal correctional facilities are “correctional workers first” and perform correctional work regardless of their specific occupation.
Our long-standing culture of being a close-knit family sets us apart from other agencies – at the BOP you don’t just get to know your co-workers, you make life long friends.
We have many facilities located throughout the nation: 121 institutions, 6 regional offices, a headquarters, 2 staff training academies, and 26 residential reentry management offices.
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.
Qualified Preference Eligible Veterans may be exempt from meeting the maximum age of 37. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility. TRAVEL REQUIRED
Occasional Travel
Travel may be required for training and/or work related issues. RELOCATION AUTHORIZED
No KEY REQUIREMENTS
U.S. Citizenship is Required.
See Special Conditions of Employment Section.
Selective Service Requirement: Click Here DUTIES: Back to top
Serves as a receptionist for visitors entering the institution, provides necessary information, and arranges for contacts with appropriate departments. Processes all visitors entering the institution by checking their identification, and using a metal detector to ensure no weapons and contraband enter the institution. Stamps visitors’ hands prior to their entry into the institution. During inmate visiting hours, incumbent search visitors’ packages, bags, briefcases, and purses for weapons and contraband. Checks all visitors’ identification upon departure from the institution to ensure against potential inmate escapes. Maintains all inmate visitor files by making folders for new inmate visiting lists and removing the files of inmates who have left the institution by routing the files back to the appropriate housing unit.
Maintains changes to visiting files on a daily basis. Operates telephone switchboard. Receives all incoming telephone calls and requests, and refers them to the appropriate department or individual for resolution.
Initiates and responds to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information. Executes emergency measures given over the switchboard.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis. QUALIFICATIONS REQUIRED: Back to top
To be considered for the position, you must meet the following qualification requirements:
Education:
Successfully completed 2 years of education above high school level in any field for which high school graduation or equivalent is the normal prerequisite is creditable. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One-year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
NOTE: If you are using education to qualify, you MUST provide legible transcripts to receive consideration. Transcripts must include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here .
Transcripts MUST be received by the Consolidated Staffing Unit by the closing date of the vacancy announcement. (If you are selected for this position based upon your education, you will be required to provide an OFFICIAL transcript prior to your first day on duty.)
For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications
OR
Experience:
One year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
Some examples of this qualifying experience are:
Experience in maintaining changes to visiting files on a daily basis.
Experience in receiving incoming telephone calls and requests, and refers them to the appropriate department or individual for resolution.
Experience in initiating and responding to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information. OR
Equivalent combinations of successfully completed post-high school education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.
Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Interagency Career Transition Assistance Plan (ICTAP) . The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1)this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide proof of eligibility with your application of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: Click Here
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here HOW YOU WILL BE EVALUATED:
Your application will be evaluated and rated under DOJ’s Category Rating and Selection Procedures. Based upon your self-reported responsesto the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment questionnaire.
NOTE: Candidates within the top quality category and who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.
If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your resume. Although veterans preference points are not assigned under the category rating procedures described under “How You Will Be Evaluated”, veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.
In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest qualified category as defined by category rating procedures.
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA’s) are required:
Ability to communicate orally.
Ability to organize the workflow of clerical and administrative support functions.
Ability to interpret and apply policies and procedures.
To preview questions please click here .
BENEFITS: Back to top
You can review our benefits at:
https://help.usajobs.gov/index.php/Pay_and_Benefits
OTHER INFORMATION: The Department of Justice provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the hiring/servicing personnel office. The decision of granting a reasonable accommodation will be on a case-by-case basis. Selection will be made without discrimination for any non-merit reason such as race, color, religion, national origin, age, physical disability, marital and/or parental status, membership in an employee organization, sex, or sexual orientation. The Bureau of Prisons is an equal opportunity employer.
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation. All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.
Successful completion of the “Introduction to Correctional Techniques,” three-week training course at Glynco, Georgia is required.
This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan.
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