“CMA”, Community Management Associates has been recognized as a distinguished leader in the Homeowners’ Association Management industry, a stable and growing business of 32 years. Our Corporate philosophy is based on offering quality and service in every facet of our operation and following the simple principle of “DOING THE RIGHT THING”. As a result, we have been recognized as a role model for ethical business conduct. If you are seeking a role in a team-oriented corporate family, and are dedicated to these same values and principles. . .we want to talk to you!
We are currently seeking a Full-time Onsite Administrative Assistant for a Master-Planned community in Grand Prairie, Texas, managed by CMA. This positioin works TUESDAY -SATURDAY, with the following schedule:
Tuesday, Wenesday, and Friday: 10:30-7:00 p.m., Thursday 9:00-5:30, and Saturday 9:00-5:00.
If you are professional in appearance and demeanor, have outstanding customer service and computer skills, are highly organized and efficient, genuinely enjoy serving others, and can work these hours. . .read on!
The part-time Administrative Assistant provides administrative and operations support to the Onsite Association Manager, as well as fulfilling customer service inquiries and requests of homeowners and the Board of Directors.
Essential Duties and Responsibilities include the following:OPERATIONS:
Assist the Onsite Manager in all facets of Operations and submit reports as needed.
Communications with vendors for deadlines or emergency repairs.
Prepare, maintain, and purge association files as needed.
Handle reservations for association amenities.
Office related functions such as supply orders, filing, scanning, copying, mail, return mail, etc.
COMMUNICATIONS/CUSTOMER SERVICE
Answer and direct all calls.
Greet homeowners and visitors in a professional, friendly manner. Answer questions and provide directions as needed. Log all calls.
Process welcome letters and community mailings.
Update vital association information in database.
Handle maintenance requests, coordinate with vendors and Association manager
Attend scheduled meetings and take minutes as requested.
Work with committees as assigned.
Assist in board meeting preparation.
Coordinate organization of Annual meeting.
FINANCIAL
As directed by Association manager, collect and review all documents pertaining to Accounts Receivable Board action
Review, scan, code and upload invoices for manager approval
COMPLIANCE
As needed, conduct inspections of property for deed restriction compliance and violation enforcement of all governing documents. Other duties as assigned in order to fulfill the mission and goals of CMA and the community.
Education/Experience:
High school diploma or general education degree (GED); and at least 2 years of experience supporting management in an administrative function, with a customer service emphasis. HOA or Property Management experience preferred.
Required:
Professional appearance and demeanor
Team player with Great Attitude
Excellent Customer Service and timely follow-up
Skilled in communications, verbal and written
Strong organizational skills
Microsoft Office Suite proficiency
Ability to learn new software quickly
Qualified candidates, please reply with your resume and a cover letter detailing your qualifications and fit for this position.
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