This is clerical support work in establishing, preparing, completing, reviewing, processing, and maintaining human resources forms, records and files, including entering data to the payroll and other automated systems. Work requires knowledge of laws, rules, regulations, policies, procedures, and guidelines governing City human resources activities as well as City collective bargaining agreements and pay plans. Contacts require basic courtesy, tact, and effectiveness in requesting or providing information, asking questions or obtaining clarification. Work is semi-routine in that tasks are covered by procedures or precedents and, although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. Work is performed in an office environment. Operates standard office equipment such as personal computers, calculators, copiers, and facsimile machines. Physical demands consist mainly of sitting or standing at a work station for extended periods of time, using standard office equipment on an ongoing basis, and occasionally lifting and moving light objects. Work is performed under general supervision where the work assignments are varied and, although subject to instructions and established work routines, the worker is permitted some latitude to set priorities subject to the superior’s approval.
Examples of Work:
- Establishes and maintains human resources files and associated records and systems, including interfacing with Budget, Payroll, Benefits, Pension and other related activities.
- Reviews, researches, prepares, completes and processes a variety of human resources forms, records and files.
- Responds to inquiries and provides information on human resources matters and issues.
- Enters data to the payroll and other automated systems.
- Compiles data for development of recommendations, reports, charts, and spreadsheets.
- Provides procedural guidance, assistance and training to other employees on human resources matters.
- Prepares routine correspondence and reports.
- Operates standard office equipment.
- Operates a personal computer using word, spreadsheet, database, and related software applications.
- Demonstrates proficiency in the City of Jacksonville Core Competencies.
- Performs related work as required.
Knowledge, Skills and Abilities:
- Knowledge of laws, rules, regulations, policies, procedures, and guidelines governing City human resources activities as well as City collective bargaining agreements and pay plans.
- Knowledge of data-gathering techniques, methods, and procedures.
- Knowledge of payroll and leave policies and procedures.
- Ability to read, understand and apply laws, rules, regulations, policies, procedures, and guidelines governing City human resources activities as well as City collective bargaining agreements and pay plans and other job-related materials.
- Ability to establish and maintain human resources records and files.
- Ability to perform and verify arithmetic computations.
- Ability to compile data.
- Ability to communicate effectively.
- Ability to follow oral and written instructions.
- Ability to operate personal computers using word, spreadsheet, database, and related software applications.
- Ability to operate standard office equipment.
- Ability to establish effective working relationships.
Open Requirements/Supplemental Information:
A three-year combination of education, training, and experience in clerical support work, one year of which must have included performance of multiple human resources functions such as payroll data entry, payroll and leave record maintenance, and completing and processing human resources-related forms.
ONLINE APPLICATION REQUIRED. Apply at www.coj.net . If claiming veteran’s preference, you must attach the correct DD-214 (Form 4) and a VA disability certification (if applicable) for consideration. Be sure to add coj.net to your address book to ensure you receive email notifications. You may also check your application status at any time by logging into your account.
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